Complaint Review: Dinettes & Stools - Herndon And Falls Church Virginia
- Dinettes & Stools 400 Elden St, Herndon VA Herndon And Falls Church, Virginia U.S.A.
- Phone: 703-736-5554
- Web:
- Category: Furniture & Furnishings
Dinettes & Stools Fraudulent Business Practices II Herndon And Falls Church Virginia
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Similar to other Rip-off Complaint dated 9/8/2007, I ordered a kitchen table & chairs to be manufactured by a Canadian company in early July 07. I started aclling after about 10 weeks to see the status of my order. I was asked to leave my name and phone number and was promissed a call back regarding the status. After two days hadd passed, I called again and again was told that the person I needed to talk to was not there and to leave my name and number again. After about 20 repeated calls to Dinnettes & Stools, I finally got a hold of the owner who said he would have to call the Candian Manufacturer to get a status. He never called back.
I saw the Rip-off Complaint posted 9/8/2007 and realized that this was happening to me too so I called the owner of Dinnettes & Stools again and explained that others had the same issue I had and it was posted in the internet. The owner then promptly offered to return my deposit with out further explanation. I agreed and he said he would send me the check the next day. After waiting a week for the check to arrive in the mail, I called the owner again, tracking him down at the Falls Church Store. He promissed me that he mailed it to me a week early, but this time I demanded the check in person the next day. I picked the check the next day (14 weeks after ordering the kitchen table & chairs).
Dinnettes & Stools never explained why my order was never completed and held on to my large deposit (earning interest on my money) for about 5 months. I am sure they never placed my order as they did not hesitate to refund the deposit. If they had ordered it, they would not have done this.
I also ordered the exact furniture from a different retailer and am expected to have the furniture in 6 - 7 weeks.
DO NOT ORDER Furniture from DINNETTES & STOOLS.
Concerned Consumer
Centreville, Virginia
U.S.A.
This report was posted on Ripoff Report on 12/31/2007 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dinettes-stools/herndon-and-falls-church-virginia/dinettes-stools-fraudulent-business-practices-ii-herndon-and-falls-church-virginia-295884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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