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Ripoff Report | Direct Express Debit Review - San antonio, Texas
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Report: #1117754

Complaint Review: Direct Express Debit Card - san antonio Texas

  • Submitted:
  • Updated:
  • Reported By: pumpkin — south euclid Ohio
  • Author Not Confirmed What's this?
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  • Direct Express Debit Card san antonio, Texas USA

Direct Express Debit Card My Direct Express card is used to receive Soc Sec benefits. My card was stolen from my purse by a family member along with two other cards. All of my benefits were withdrawn at an ATM machine. I use thesame PIN for two of my cards. The family member conducted business for me on another card I authorized them to use while I was hospitalized. They assumed the same PIN would work on the second card they stole. It did. Now I have filed a claim for reimbursement of those funds. In addition I filed a proper police report which was submitted to them. I discovered today they denied my claim. So I am out of the total amount of my benefits. I have a 2 year old son, nofood cannot pay my rent, etc.. san antonio Texas

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My debit card was stolen from my purse.  It is the card that is used by social security to distribute funds to me.  I filed a police report and sent a report to the card company.  I discovered that they denied my claim to be reimbursed all of my money.   I asked to appeal their decision and was told there is no appeal process and there is nothing more I can do.  Ths response to a customer is outrageous.    I don't know what to do at this point.  It is all the money I receive for 30 days. I believe my report was misinterpreted based on the reasons given for the denial.

This report was posted on Ripoff Report on 01/22/2014 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-express-debit-card/san-antonio-texas/direct-express-debit-card-my-direct-express-card-is-used-to-receive-soc-sec-benefits-my-1117754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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