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Ripoff Report | Empire Flooring Review - Chicago, Illinois
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Report: #1413822

Complaint Review: Empire Flooring - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Steven — Saint Petersburg Florida United States
  • Author Not Confirmed What's this?
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  • Empire Flooring 333 Northwest Avenue Chicago, Illinois United States

Empire Flooring Poor workmanship. The tiles are not even. Tripping hazard Chicago Illinois

*UPDATE Employee: Note from Empire Today.

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Back in September 2015 I hired Empire to install LVT . I have had moisture issues since the installation. Empire denies that the moisture due to a water leak resulted from them. I paid an extra $1000 to have the damaged tiles repaired. The repair work was never done properly. Tiles are popping up everywhere. It's a tripping hazard. I have been fighting this issue for two years. No satisfaction. They have offered me $1000 to make me go away. The assessor they sent out 3 months ago gave me a written assessment of the shoddy work the contractors performed. His suggestion was to rip the entire floor up and redo it, or else receive a full refund.

This report was posted on Ripoff Report on 11/28/2017 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-flooring/chicago-illinois-60164/empire-flooring-poor-workmanship-the-tiles-are-not-even-tripping-hazard-chicago-illinoi-1413822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Note from Empire Today.

AUTHOR: CustomerSupport - (United States)

POSTED: Tuesday, November 28, 2017

Dear Steven, 

We've read your review, and we're disappointed to hear that your LVT floor is in need of repair. Your satisfactin is important to us, and we'll be further investigating your concerns in search for a possible resolution.

Thank you.

 

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