Complaint Review: Empire Flooring - Nashville Tennessee
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- Author Not Confirmed
- Empire Flooring 2918 Brick Church Pike Nashville, Tennessee USA
- Phone:
- Web:
- Category: Carpet & Tile Stores
Empire Flooring Will Not Warranty Product Nashville Tennessee
*UPDATE Employee: ET Customer Support
Show customers why they should trust your business over your competitors...
NASHVILLE, TENNESSEE -- Contacted empire on a flooring issue we were having. Empire did not even want to come out and look at it had to force them too. Call back a day later and stated was not warranted. So they called in there so called 3rd party. The 3rd party came out and said we are cleaning the floors the wrong way. And guess what they are not under warranty. Guess they know more than the Bona ( the floor cleaner) there guy even said this is what they suggest. I will make sure I never get my 7,500 dollars again!!
This report was posted on Ripoff Report on 01/27/2015 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-flooring/nashville-tennessee-37207/empire-flooring-will-not-warranty-product-nashville-tennessee-1204905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ET Customer Support
AUTHOR: Business Response - ()
SUBMITTED: Wednesday, January 28, 2015
Hi Keith, thank you for taking the time to share your concerns with us. We regret that your product has not been meeting your expectations, and we never want our customers to be disappointed with the work that is done in their homes. It’s our understanding that we’ve been in contact with you, and we are in the process of working towards a resolution. We will be following up with you again shortly. Thank you. Jeanette Ramey, National Customer Service Manager
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