Evil controllers avoiding me, lying to me. Internet

thank you for responding i really appreciate it. everything is sorted out now thank you

thank you for your cooperation i was just worried, thank you very much for responding. everything is ok now 

Abdulla,

I apologize for the confusion and mis-communication of your order. Our current processing time is 3-5 business days. Your order was processing for 12 days. The reason for the delay was due to further confirmation of your purchase. As you are in another country and the billable amount of your order, we required further confirmation of your purchase. We do this as a precaution to protect you as the customer from any un-intended/fraudulent orders. As per your conversations with our live chat agents, your order has been shipped.  I have updated your accounts to reflect the shipping status. I see that your packages are currently out for delivery. Your tracking number is 534354176225, you can view your tracking details at www.fedex.com. Again I do apologize for any mis-communication if you have any questions or need any assistance please contact me directly at amanda@evilcontrollers.com. 

Thank you,

Amanda O'Halloran
Director of Customer Service