Excalibur Towing Illegal Car Towing Fort Worth Texas

My vehicle was wrongfully towed from the apartment complex parking lot. The reason cited by Excalibur was that my vehicle was backed into the parking spot. The apartment complex, Centre Oaks Apartments, does not have a policy against backed in parking. There is proper signage at each entrance of the complex, but the signs do not mention backing in as an offense. I can include a photograph taken of the sign near where my car was parked as proof if needed. The towing occurred on Sunday afternoon between 12pm and 2pm. When I reported it to the apartment management, they admitted that they do not have a policy against backed in parking, and they said they did not approve any towing this morning. The manager called Excalibur to demand the return of my vehicle at 2pm. As of 5pm, my vehicle is still not here. Thank you for your attention.