Flighthub 2340282 Ontario Inc. (FlightHub) Scammed and stole money from me. Cornwall, Ontario Internet

Needed to change the date on 2 international return flight tickets booked many months in advance, I was told by an agent that I had to cancel and pay a cancellation fee of $300. I paid these addition fees in good faith over the phone and was told the original transaction would be refunded to my visa card within in 6 weeks. After 6 weeks had passed, I was told it was going to be 8 weeks. After 8 weeks passed I was told that they had already refunded my money on the date of cancellation and to check with my bank. They could not produce any proof of a refund and the then they requested 3 months of bank statements from me. I was told after another 3 long phone calls that they didn't actually refund my money but they would refund it in another 10 days. After 10 days was told they would refund my money after another 15days. Still no refund. I now see they have been scamming many others like this as well and there is even a report on CBC national television about their delinquency. I'm not sure why the Canadian Authorities are not taking action to protect consumers. If I operated our company like this, I would expect to be rightfully shut down and face prosecution within a matter of days.