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Report: #1225299

Complaint Review: FlightHub - Internet

  • Submitted:
  • Updated:
  • Reported By: Pissedoff — Edmonton Alabama Canada
  • Author Not Confirmed What's this?
  • Why?
  • FlightHub Internet USA

FlightHub Flighthub is a poorly run organization that takes forever to get things done and then they extrort you for money. I canceled a booking and they charge $125 to cancel the booking and give me a credit. Then they wanted to charge me $260+ to use the credit I recieved. If I didn't pay the additional cost I couldn't use the $1200 credit. Internet

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FlightHub Flighthub is a poorly run organization that takes forever to get things done and then they extrort you for money. I canceled a booking and they charge $125 to cancel the booking and give me a credit. Then they wanted to charge me $260+ to use the credit I recieved. If I didn't pay the additional cost I couldn't use the $1200 credit. The customer service took 4 hours of my day. When I ask to speak to a supervisor I was told he was too busy. He would have to call me back. 10 hours later still no call from the supervisor but I did get a call from a staff member telling me another member had misquoted me the cost. He wanted another $60+ to complete the transaction or I would lose my ticket. d**n extortion and lousy service. Have you notice with these lousy companies that there are no people in authority to manage complaints? They stick weak phone staff online the line with the platitude "I am sorry you feel that way..." and when they can't handle it they either mute you or hang up. No one in authority to improve service, so the company is a miserable disaster... Lousy lousy service. These lousy internet companies have no accountibility for their service to the consumer, it seems. Who knows where they hide!!

This report was posted on Ripoff Report on 04/27/2015 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/flighthub/internet/flighthub-flighthub-is-a-poorly-run-organization-that-takes-forever-to-get-things-done-an-1225299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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