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Report: #426456

Complaint Review: FWM*LIPAPHEN - Fort Lauderdale, Florida

  • Submitted:
  • Updated:
  • Reported By: Vernal Utah
  • Author Confirmed What's this?
  • Why?
  • FWM*LIPAPHEN 2495 Stirling Rd #20 Fort Lauderdale,, Florida U.S.A.

FWM*LIPAPHEN Continued to charge for other items they claimed I agreed to as a membership. Fort Lauderdale, Florida

*Consumer Suggestion: Terms and Conditions

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This is a copy of the charges that were made to my account for this company. I called all three numbers to verify that they were the same company. I became curious when I saw the $40.00 charged and so I called to ask why and was told that it was a membership fee. I never agreed to this and when I ordered the free trial I check that I did not desirer to have further contact. I only wanted to try the product first to see if it worked and if it did I would go back and proceed from there.

I feel that this was an injustice done and others need to be aware of the futher charges that come from doing what is claimed "To Be A Free Trial For Only $3.98 Plus Shipping and Handling."

These are the Charges:

02-19-2009 Withdrawal / FWM*LIPAPHEN 866-9490138 FL -40.00
(Membership Fee)
02-04-2009 Withdrawal / COLON ZEN 866-635-6069 GB -87.13
(Charged for the free order)
02-04-2009 Withdrawal / ISA FEE 866-635-6069 GB -0.70
01-20-2009 Withdrawal / ISA FEE 866-949-0138 GB -0.05
(These two charges are what I assumed was the shipping fees but I feel that the first one of $.05 was perhaps a trial on their part to see if the charge would go through.)

I called All three numbers to verify that they were the same company and the reply was the same for all FWM Laboratories. I asked why I was being charged the $40.00 and I was told it was the membership fee and was then given a cancellation number as followed:

Cancelled Membership 2/20/2009 #322706
FWM*LIPAPHEN 866-9490138; COLON ZEN 866-635-6069; 866-949-0138 (FWM Laboratories was the same answer to all of these Numbers)

Diana
Vernal, Utah
U.S.A.

This report was posted on Ripoff Report on 02/20/2009 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fwmlipaphen/fort-lauderdale-florida-33312/fwmlipaphen-continued-to-charge-for-other-items-they-claimed-i-agreed-to-as-a-membership-426456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Terms and Conditions

AUTHOR: D K - (U.S.A.)

POSTED: Friday, February 20, 2009

Did you read the Terms and Conditions of the trail before entering your credit card info? The T&C state that if you do not call within X days to cancel the trial, you will be automatically enrolled in a membership program and charged every month.

Next time, please read and understand what you are agreeing to before giving anyone your credit card info.

Best of luck.

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