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Ripoff Report | Hobbytron Review - Internet - Hobbytron sent refurbished
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Report: #1142094

Complaint Review: Hobbytron - Internet

  • Submitted:
  • Updated:
  • Reported By: Byron S — Durham North Carolina
  • Author Not Confirmed What's this?
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  • Hobbytron Internet USA

Hobbytron sent refurbished product not new as ordered Santa Clarita CA

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Ordered a new RC Helicopter but was sent a "refurbished/damaged" product instead. Company refused to refund money when we went to customer service. Said it was a new product and opened so they could not accept it for refund. We explained that it was not what we ordered and they just said sorry this is company policy. We explained that the box even contained a note saying it was a certified refurbished product. Box also had the word DAMAGED written on it in big letters.

Calls to management went unreturned. Please let everyone know that this company is a total ripoff and should not be in business.

This report was posted on Ripoff Report on 04/27/2014 08:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hobbytron/internet/hobbytron-sent-refurbished-product-not-new-as-ordered-santa-clarita-ca-1142094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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