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Report: #1339437

Complaint Review: Juvalux - Internet

  • Submitted:
  • Updated:
  • Reported By: norfolkryan — Jackson Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Juvalux Internet USA

Juvalux advised they sent the product to me. I never received anything and they charged me in October and November for product I didn't order and did not receive. Refused to give me a refund because they said they had a tracking number for the product. Internet

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Juvalux fraudently drafted my bank account two months in a row for products I did not order and did not receive. They advised they had my IP address????  and tracking number and therefore could not refund my money. I explained to them again. I did not order the product and did not receive the product. They put me through a long dissertation on how they were going to contact the Nashville police department, have them come to my apartment, take a report and prosecute the owner of the computer with the IP address. 

 

This is totally ridiculous. It is scam and a fraud!!

 

I didn't use my credit card however, they have my credit card information. I am having the bank close the account and dispute the charges.

This report was posted on Ripoff Report on 11/22/2016 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juvalux/internet/juvalux-advised-they-sent-the-product-to-me-i-never-received-anything-and-they-charged-m-1339437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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