Complaint Review: Keith Pierson Toyota - Jacksonville Florida
- Keith Pierson Toyota 6501 Youngerman Circle Jacksonville, Florida U.S.A.
- Phone: 904-771-9100
- Web:
- Category: Auto Dealers
Keith Pierson Toyota ripoff fraudulent sale hiding car involved in an accident Jacksonville Florida
*UPDATE EX-employee responds: Help Me Understand
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I wish I had read about Keith Pierson's rip off history before I bought car from them. I bought a 2002 Corolla in June 2003. The car had 23,000 miles on it. For a couple weeks they called every day telling me Keith Pierson asked them to call to make sure I was happy with my purchase.
A few months later I took the car in to have the AC checked. It was not blowing cold air. The service person told me the car had been in an accident and sustained front end damage, resulting in damage to the AC condensor. Then he proceeded to tell me it was not covered under warranty due to the accident (which of course was before I bought the car).
As the advertisements stated, I wrote Keith Pierson a letter. Never talked to him. Someone else called me and said they would fix the car at no cost to me and that they have no way of knowing a car was in an accident unless it shows up on CarFax or the previous owner tells them.
FYI on CarFax.....the only way a car shows up as being in an accident through them is if the Department of Motor Vehicles is notified. This means if the parties settle wihtout making a report to save insurance costs, CarFax is notgiven the information. A good mechanic and an honest one, can tell if a car was in an accident. Repairs are not perfect.
They replaced the condensor and put on my receipt "Good Will Repair" I had already told Keith Pierson I would never buy from him again nor will I recommned anyone to his dealership. Have I received any calls from them since the repair? NO. If you are happy, the keep calling. Once they know that you know they screwed up, you never hear from them again.
Mary
Orange Park, Florida
U.S.A.
This report was posted on Ripoff Report on 04/30/2004 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/keith-pierson-toyota/jacksonville-florida-32244/keith-pierson-toyota-ripoff-fraudulent-sale-hiding-car-involved-in-an-accident-jacksonvill-89693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE EX-employee responds
Help Me Understand
AUTHOR: Sherridan - (U.S.A.)
SUBMITTED: Friday, July 23, 2004
Please help me understand why you are upset with the dealer. Was the damage something that was visible? Did they have to take parts off to find the damage? Do you know for certain that the previous owner informed the dealer of the accident? It seems to me that the car was repaired after an accident and someone did a good job on the repair. Are you leaving some details out? The dealier repaired the car no cost to you.
I usually don't speak up for the dealer but this one leaves me scratching my head. You brought the problem to the attention of the dealer and the dealer made it right. Like I said please help me understand.
Advertisers above have met our
strict standards for business conduct.