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Report: #215331

Complaint Review: Lease Finance Group - Chicago Illinois

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  • Reported By: Auburn Washington
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  • Lease Finance Group 233 N. Michigan Ave. Suite 1800 Chicago, Illinois U.S.A.

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On 2-22- 2006 I was looking for credit card processing as I am a stampin up demonstrator. I found a company called innovative merchant services out of California through a mailing they had sent to me. I had asked around and checked them out. They were fine.

However, they said I could only get my equipment through another leasing company. They led me to believe that innovative merchant services were the ones that would be leasing the equipment to me. When I later figured out that it was Lease Finance group LLC that would be the leasing company AFTER I had already signed a lease that I felt as if that was my only choice if I wanted that service.

I understood that the contract I was signing and that I would not be able to cancel the contract. However, I didn't know that the lease was for 48 months and you had to pay it all out even if you returned the equipment! So now I am paying for an Item that I don't even have. I was also told that the payments would be 44.99 when they would take the money out of my account they were taking 52.11 which is more then what I agreed to.
I am now unemployed and have told lease finance group this many times.

They still continue to call me from 8 am in the morning to 6 or 7 at night every 15 minutes!!! No matter if I answer the phone to them or not, they still call me every 10 to 15 minutes Monday through Friday. I have written them a letter stating that their calls are considered harassment by Washington state laws. They simply said that their calls were to help me become current on my payments to them, calls every 15 minutes is completely out of hand and unacceptable!

I refuse to pay for something that I do not have nor own, and feel that was misrepresented. I also spoke with a representive that I didn't at the time think I would need to keep his name on file that said I could simply find someone else to take over the contract for me then I would be set free of the contract. When I told lease finance group in my letter to them that I was currently looking for someone to take over the contract they wrote me back stating that there was no way they were going to let me out of the contract.

I again felt as if things were misrepresented to me. I feel if I was told who was doing the leasing for the equipment and given the time to check them out as I did innovative merchants I would not have signed the lease after finding out what this company was all about. This company should be forced to close.

I have had to change my number to my cell phone as they were making me run over the minutes by answering the phone to them. To ask them to stop calling me and to stick with the state laws they completely ignore me. I have now reported them to the BBB in Washington State and Chicago, IL. I will also be reporting them to FTC as well. We shall see.

Cristena
Auburn, Washington
U.S.A.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 10/11/2006 10:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lease-finance-group/chicago-illinois-60601/lease-finance-group-ripoff-harrassing-dishonest-chicago-illinois-215331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#8 Consumer Comment

"The Root of the Problem"

AUTHOR: Joe - (U.S.A.)

POSTED: Thursday, August 02, 2007

Brooke's statement/rebuttal is completly irrelevant. The comparisons made are completly unrelated. Reading your contract and being proactive is only a solution, the problem is much deeper. IT'S A RACKET! What is there to read when your crooked processor salesman/saleswoman pulls a "card-shuffle" trick with the pages, hides pages, forges your signature, or manipulates the contract after it's signed? (all happened to me) Look deeper, the problem is the CAREFULLY CALCULATED DELIBERATE INTENT TO DECIEVE. period.

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#7 Consumer Suggestion

Contact FTC & State Attorney General

AUTHOR: Gloria - (U.S.A.)

POSTED: Tuesday, June 26, 2007

Hi,

I have been making this suggestion to many other people being RippedOff by CIT & Independent Reps. So far, I have received no additional calls since I did this plus told CIT that this was FRAUD & FORGERY. But who knows???? So check this out

You may want to send a complaint to FTC (Federal Trade Commission). I did and received a response saying they don't do individual cases. However, if they log enough complaints, they will start an investigation and possibly legal action. So here is the link: lfgnet.com/intro.asp to the FTC complaint form. I've told many people about it, so you may want to do the same. Make sure you give specific examples or even let them know you have documentation of deceptive or misleading information. Please remember if things weren't CLEARLY disclosed at time of sale, this may be FRAUD in most states

Also, you may want to file with your State Attorney General. I haven't given up, but it does take a while for the squeaky wheel to be heard.

As far as CIT, here is their main site: cit.com/main/default.htm . Also, within this site, I found e-mails and have sent copies of my rip-off report, including a copy of all the complaints listed under Lease Finance Group in the Rip-Off site. Here are some e-mail addresses, you may want to send your concerns to: investor.relations@cit.com, corpcomm@cit.com, directors@cit.com, Support@LFGNet.com Just to let them know how you feel about their fraudulent relationships with Independent Sales Representatives.

I did get the "Rip-Off Report Do-It-Yourself Guide" and it did have some good steps to follow. However, it was a little lacking in the cyberspace rip-offs. I've been paralleling the thoughts or ideas in this Guide to try to apply them to the internet. For example, instead of sending faxes, send e-mails. So every web site I am interested in, I look for e-mails and make up a group listing & start bombarding them with e-mails and include my rip-off report, plus any other rip-off concerns.

I hope this helps. Thanks, G for California

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#6 Consumer Suggestion

Yes I did sign a contract

AUTHOR: Jim - (U.S.A.)

POSTED: Sunday, October 15, 2006

Yes I know I signed a contract. But we live in a world that is not perfect. Because I was able now to offer my clients Visa & Mastercard I thought everyone would want to charge there accounts for my business. Because of a huge down turn in my business (in business for over 40 years) It ended up being a huge liability for me.

I originally planned to use Lease Finance and Abanco for the rest of my years in business. but also I found out later that the processing machine can be bought for less then $150.00. Why pay over $2,000 for the same machine. Because of there refusal to bend their strict rules for unseen things that happen, and try to practice the Golden Rule. They leave a very bad taste in the small businss world.

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#5 Consumer Comment

Read your contracts before you sign!

AUTHOR: Brooke - (U.S.A.)

POSTED: Saturday, October 14, 2006

I work for a credit card processing company. I explain the terms and conditions of processing, AND the lease to my merchants... And I leave them with copies (that they LOSE).

Unfortunately, the lease is ALWAYS non-cancellable. (Which you'll see at the top of every lease document, no matter what company you are signing with)

You can't go to a car lot, lease a car, and then after losing your job or deciding the payment or the car isn't right for you turn around and take it back and think that they're going to stop trying to get their money. YOU either sell the car or in this case terminal for the amount of the remainder of the lease, or you find someone to take over payments. This is not the job of the person or company that you signed up with!

And a side note on that, paying thousands of dollars on something that is "worth" a few hundred? How much is it worth to you to get to and from work? How much is it worth to you to get the money from your customer into your bank account? Value is all a matter of perception. If your business was booming and most of your customers were paying with a credit card, your tiny payment would be well worth it!

Every lease document has 2 signature spots. One is for the lease acceptance (which will also say the length and price somewhere very close to it), and the other is the guarantor signature. This is the "I promise to pay this in full" line.

Read everything that you sign before you sign it! I can't tell you how many of my merchants DO NOT do this. I tell them, "take a few minutes and read your fine print... I don't want a phone call later saying you didn't understand something" They say back to me, "I trust you" and they sign! Stop putting so much trust in ANYONE that's allowed to go in and out of your bank account!

If you think you're smart enough to own or run a business, do the smart thing and read your contracts. Especially if they're faxing them or mailing them to you! You've got all the time in the world to make an educated decision.

I don't mean to say that there aren't dishonest practices in processing. I am only suggesting that everyone take responsibility for their part in this type of situation. If you didn't see the amount you agreed to PLUS applicable sales tax (which is why your lease amount is more than you agreed to), then you just weren't looking. (and if you go to the LFG website you can see a blank contract... and I bet it all will look very familiar)

LFG harrassing you is not good, but when you decide to stop paying them, YOU are in breech of contract... not them, and they are the ones that have the right to (within parameters of fair credit protection laws) do what ever they can to get what is legally theirs.

Really there isn't anything you can do to fix this situation. Either pay it off or take a hit on your credit, kick your own rear end for not reading the contract, and learn something from it. I'm sorry, but that's the truth.

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#4 Consumer Comment

Read your contracts before you sign!

AUTHOR: Brooke - (U.S.A.)

POSTED: Saturday, October 14, 2006

I work for a credit card processing company. I explain the terms and conditions of processing, AND the lease to my merchants... And I leave them with copies (that they LOSE).

Unfortunately, the lease is ALWAYS non-cancellable. (Which you'll see at the top of every lease document, no matter what company you are signing with)

You can't go to a car lot, lease a car, and then after losing your job or deciding the payment or the car isn't right for you turn around and take it back and think that they're going to stop trying to get their money. YOU either sell the car or in this case terminal for the amount of the remainder of the lease, or you find someone to take over payments. This is not the job of the person or company that you signed up with!

And a side note on that, paying thousands of dollars on something that is "worth" a few hundred? How much is it worth to you to get to and from work? How much is it worth to you to get the money from your customer into your bank account? Value is all a matter of perception. If your business was booming and most of your customers were paying with a credit card, your tiny payment would be well worth it!

Every lease document has 2 signature spots. One is for the lease acceptance (which will also say the length and price somewhere very close to it), and the other is the guarantor signature. This is the "I promise to pay this in full" line.

Read everything that you sign before you sign it! I can't tell you how many of my merchants DO NOT do this. I tell them, "take a few minutes and read your fine print... I don't want a phone call later saying you didn't understand something" They say back to me, "I trust you" and they sign! Stop putting so much trust in ANYONE that's allowed to go in and out of your bank account!

If you think you're smart enough to own or run a business, do the smart thing and read your contracts. Especially if they're faxing them or mailing them to you! You've got all the time in the world to make an educated decision.

I don't mean to say that there aren't dishonest practices in processing. I am only suggesting that everyone take responsibility for their part in this type of situation. If you didn't see the amount you agreed to PLUS applicable sales tax (which is why your lease amount is more than you agreed to), then you just weren't looking. (and if you go to the LFG website you can see a blank contract... and I bet it all will look very familiar)

LFG harrassing you is not good, but when you decide to stop paying them, YOU are in breech of contract... not them, and they are the ones that have the right to (within parameters of fair credit protection laws) do what ever they can to get what is legally theirs.

Really there isn't anything you can do to fix this situation. Either pay it off or take a hit on your credit, kick your own rear end for not reading the contract, and learn something from it. I'm sorry, but that's the truth.

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#3 Consumer Comment

Read your contracts before you sign!

AUTHOR: Brooke - (U.S.A.)

POSTED: Saturday, October 14, 2006

I work for a credit card processing company. I explain the terms and conditions of processing, AND the lease to my merchants... And I leave them with copies (that they LOSE).

Unfortunately, the lease is ALWAYS non-cancellable. (Which you'll see at the top of every lease document, no matter what company you are signing with)

You can't go to a car lot, lease a car, and then after losing your job or deciding the payment or the car isn't right for you turn around and take it back and think that they're going to stop trying to get their money. YOU either sell the car or in this case terminal for the amount of the remainder of the lease, or you find someone to take over payments. This is not the job of the person or company that you signed up with!

And a side note on that, paying thousands of dollars on something that is "worth" a few hundred? How much is it worth to you to get to and from work? How much is it worth to you to get the money from your customer into your bank account? Value is all a matter of perception. If your business was booming and most of your customers were paying with a credit card, your tiny payment would be well worth it!

Every lease document has 2 signature spots. One is for the lease acceptance (which will also say the length and price somewhere very close to it), and the other is the guarantor signature. This is the "I promise to pay this in full" line.

Read everything that you sign before you sign it! I can't tell you how many of my merchants DO NOT do this. I tell them, "take a few minutes and read your fine print... I don't want a phone call later saying you didn't understand something" They say back to me, "I trust you" and they sign! Stop putting so much trust in ANYONE that's allowed to go in and out of your bank account!

If you think you're smart enough to own or run a business, do the smart thing and read your contracts. Especially if they're faxing them or mailing them to you! You've got all the time in the world to make an educated decision.

I don't mean to say that there aren't dishonest practices in processing. I am only suggesting that everyone take responsibility for their part in this type of situation. If you didn't see the amount you agreed to PLUS applicable sales tax (which is why your lease amount is more than you agreed to), then you just weren't looking. (and if you go to the LFG website you can see a blank contract... and I bet it all will look very familiar)

LFG harrassing you is not good, but when you decide to stop paying them, YOU are in breech of contract... not them, and they are the ones that have the right to (within parameters of fair credit protection laws) do what ever they can to get what is legally theirs.

Really there isn't anything you can do to fix this situation. Either pay it off or take a hit on your credit, kick your own rear end for not reading the contract, and learn something from it. I'm sorry, but that's the truth.

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#2 Consumer Comment

Read your contracts before you sign!

AUTHOR: Brooke - (U.S.A.)

POSTED: Saturday, October 14, 2006

I work for a credit card processing company. I explain the terms and conditions of processing, AND the lease to my merchants... And I leave them with copies (that they LOSE).

Unfortunately, the lease is ALWAYS non-cancellable. (Which you'll see at the top of every lease document, no matter what company you are signing with)

You can't go to a car lot, lease a car, and then after losing your job or deciding the payment or the car isn't right for you turn around and take it back and think that they're going to stop trying to get their money. YOU either sell the car or in this case terminal for the amount of the remainder of the lease, or you find someone to take over payments. This is not the job of the person or company that you signed up with!

And a side note on that, paying thousands of dollars on something that is "worth" a few hundred? How much is it worth to you to get to and from work? How much is it worth to you to get the money from your customer into your bank account? Value is all a matter of perception. If your business was booming and most of your customers were paying with a credit card, your tiny payment would be well worth it!

Every lease document has 2 signature spots. One is for the lease acceptance (which will also say the length and price somewhere very close to it), and the other is the guarantor signature. This is the "I promise to pay this in full" line.

Read everything that you sign before you sign it! I can't tell you how many of my merchants DO NOT do this. I tell them, "take a few minutes and read your fine print... I don't want a phone call later saying you didn't understand something" They say back to me, "I trust you" and they sign! Stop putting so much trust in ANYONE that's allowed to go in and out of your bank account!

If you think you're smart enough to own or run a business, do the smart thing and read your contracts. Especially if they're faxing them or mailing them to you! You've got all the time in the world to make an educated decision.

I don't mean to say that there aren't dishonest practices in processing. I am only suggesting that everyone take responsibility for their part in this type of situation. If you didn't see the amount you agreed to PLUS applicable sales tax (which is why your lease amount is more than you agreed to), then you just weren't looking. (and if you go to the LFG website you can see a blank contract... and I bet it all will look very familiar)

LFG harrassing you is not good, but when you decide to stop paying them, YOU are in breech of contract... not them, and they are the ones that have the right to (within parameters of fair credit protection laws) do what ever they can to get what is legally theirs.

Really there isn't anything you can do to fix this situation. Either pay it off or take a hit on your credit, kick your own rear end for not reading the contract, and learn something from it. I'm sorry, but that's the truth.

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#1 Consumer Suggestion

harrasing phone calls 18 times a day

AUTHOR: Jim - (U.S.A.)

POSTED: Saturday, October 14, 2006

After using Lease Finance and Abanco for 4 months and only $500.00 in sales and a cost of over $350.00 in charges I decided not to use them anymore. I run a full time professional recording studio for over 40 years. The rep came to me and said I could increase sales with Visa and Mastercard and they could help.

It still costs over $60.00 per month even if you dont do any sales. The rep told me it would cost $30.00 per month total. I finaly had to put a stop payment on my business checking account for both companies after I called them and sent letters to them explaining the situation.

Lease Finance gave up after one check return, but Abanco just doesn't get it. They have tryed un succesfully 3 times to get money out of my checking account. Since May Lease Finance has been calling my business phone daily up to 18 times a day. I found a company who makes a very good caller ID unit (blocker)with a "attitude" unit that will block there phone number.

Lease finance has been calling me now for 10 weeks,18 times a day but my phone does not ring.I would recommend this call blocker to give you peace of mind and not be harrased all day with them calling. This other company has a full time tech that you can call toll free anytime of day and will answer any and all questions.

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