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Report: #411419

Complaint Review: Luminous Brites - Glendale California

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  • Reported By: Portland Oregon
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  • Luminous Brites luminousbrites.com Glendale, California U.S.A.

Luminous Brites SCAM Glendale California

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I too ordered the 14-day trial. The system for using it sucks - the trays are pathetic and it is cumbersome and complicated. Consequently I gave up after the first try, so I don't even know if the gel actually works.

I was stunned to receive a follow-up shipment of two more tubes of gel, and yes, I was charged $88.97 for this. I called and was told that this automatic membership was written in the fine print , and that in order to return the product and get my money back, I had to email support and get an RMA number. I had already cancelled my "membership" and they basically said, "too bad, so sad" about getting my money back -- it's written in the fine print. So I emailed them back and said I would write nasty letters about them, so here I am.

So here's the deal: don't order from them. As I said, they rely on people like myself to not follow through and to cancel; and although their website says you can return the product within 15 days for a full refund, obviously, I am getting the runaround so that my 15-day period will expire so they can keep the $88.97 dollars I spent for nothing! Don't support this deceptive and manipulative behaviour-- and tell all your friends!

Julie
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 01/13/2009 06:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luminous-brites/glendale-california-91208/luminous-brites-scam-glendale-california-411419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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