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Report: #422931

Complaint Review: Luminous Brites - Glendale California

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  • Reported By: Irvine California
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  • Luminous Brites 1210 S. Brand Blvd. Glendale, California U.S.A.

Luminous Brites cannot get a refund, or get them to stop sending product and refunding my money. Glendale California

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I signed up for the $4.99 free-trial of their whitening product. Instead of the nice packege pictured, everything came loose in a manila envelope (okay, the envelope was lined with bubble-wrap).

A month later I got another envelope, and was charged $89.00 automatically from my checking account. I could not find an e-mail address or a phone number to return the items. I have since received 2 more packages, being charged $89.00 each time, and these have had phone numbers and a web address. I have contacted BOTH. The web address, where it says "contact us" returns you to the home page, to sign up for the "Free-trial" for $4.99. The phone number gets a real person, who says the account has been in effect for 3 months and you probably won's get a refund, but to contact "support@LuminousBrites.com" to stop the mailing and future charges.

Well, that doesn't work at all.

So, how do I get my money back and get them to stop mailing this "crap" to me and charging me $89.00 each month, which I CANNOT afford?

Thanks.
And to any one else out there, DO NOT SIGN UP FOR LUMINOUS BRITES!!!!

Cathi B
Irvine, California
U.S.A.

This report was posted on Ripoff Report on 02/11/2009 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luminous-brites/glendale-california-91204/luminous-brites-cannot-get-a-refund-or-get-them-to-stop-sending-product-and-refunding-my-422931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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