Match.com Nearly ended my marrage of over ten years Dallas Internet TX

match.com nearly ruined my marriage to my husband of over 10 years. We were concerned if we had made a payment for a bill, so I told my husband to go and look at the bank statement. When my husband returned he was very angry. He wanted to know why there was a charge on our account for match.com. (my husband is a very jealous man) I told him I had no idea. I called the number listed on our statement 800-326-5161, which was closed at the time. I finally managed to calm him down somewhat, and convince him we needed to go to the bank, because unfortunately we are not the best at checking monthly bank statements and I wanted to know how long this rip off had been going on. unfortunately my bank could only go back three months, of which match had charged my debit card $40.98 each month.

While at the bank I called match again and managed to reach a women who was willing to refund only one month. I said No you will refund me everything you have taken out of my account, I did not authorize any charges to my debit card, and I did not appreciate the conflict this has caused my husband and myself. The match rep. stated she could only refund one month. I immediately asked for her supervisor, I stated I wanted to resolve this while at the bank, funny the rep. said get your money back from your bank. (Red Flag) She placed me on hold for several minutes, then again, then finally she stated her supervisor would need to call me back, he was on the phone... Big shocker no one ever called back.

We could not sit at the bank all day. so we returned home. (30 miles away) As soon as we walked in the door we had a messag from the bank to return immediatly, match.com was a scam and we needed to close our account. What a hassle, we got ripped off and we had to close our bank account, get new debit cards, call all our auto bill pay departments, get new checks, change my information at work for direct deposit. What a great way to spend the weekend on hold with lots of companies explaining why I needed to change info they had on file!

Match.com needs to be held accountable!

Terry

Vonore, TN