Report: #1050192

Complaint Review: Mercantila - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, May 11, 2013
Updated: Sat, May 11, 2013
Reported By: Roxy — New Jersey

Author Not Confirmed

Why?

Mercantila Internet USA

Phone:
Web: www.zoostores.com
Category: Furniture & Furnishings

Mercantila jewelry armoire Internet

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I ordered a jewelry armoire on Feb 01, 2013. I e-mailed them 6 weeks later, asking about the status of my order.

I was told the item was on back-order, and would be shipped by Apr 30. I have not received it, and do not get any replies to my e-mails. I called 855 966 7467, and was told 'you have reached a non-working number'.

I have tried several times to contact them about refunding the $339, that they charged me (the day after the order was placed), to no avail.

How can I go about recovering this money?

This report was posted on Ripoff Report on 05/11/2013 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mercantila/internet/mercantila-jewelry-armoire-internet-1050192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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