National Enterprise Systems harassed, threatened, screaming, insulted, lied OHIO? Solon Ohio

I have never encoutered ANYTHING like this in my life . This woman was screaming at me , insulting me, and threatining me. She has been calling me for 3 days all day long , she wouldnt let me get in one word. She told me she was a lawyer which is obviously untrue. She tolf me she was noting "refusel to pay", which is also not true, unless I paid in full immedaitly, SCREAMING , i mean REALLY screaming.

She said a payment plan was out of the questions and demanded my banking info, which of course was not going to happen. She threatned to have someone come to my workplace. I finally called back and got a "compliance supervisor " I told her I was on a recorded line, she gave me a complaint reference #, and I will be filing a formal complaint, even though I have a feeling the compliance dept does not exist.... but I checked my account online and it actually let me make a payment to Macys , so I did, Thank God I was able to do that.... this was yesterday ,When i explained i was personally dealing with Macys, the NES compliance dept. said they put my case "on hold", i guess to see if money was really going to be paid...

I want to file a CLASS ACTION LAWSUIT . Can anyone advise me if this is possible? Mia New York, New York

I have never encoutered ANYTHING like this in my life . This woman was screaming at me , insulting me, and threatining me. She has been calling me for 3 days all day long , she wouldnt let me get in one word. She told me she was a lawyer which is obviously untrue. She tolf me she was noting "refusel to pay", which is also not true, unless I paid in full immedaitly, SCREAMING , i mean REALLY screaming.

She said a payment plan was out of the questions and demanded my banking info, which of course was not going to happen. She threatned to have someone come to my workplace. I finally called back and got a "compliance supervisor " I told her I was on a recorded line, she gave me a complaint reference #, and I will be filing a formal complaint, even though I have a feeling the compliance dept does not exist.... but I checked my account online and it actually let me make a payment to Macys , so I did, Thank God I was able to do that.... this was yesterday ,When i explained i was personally dealing with Macys, the NES compliance dept. said they put my case "on hold", i guess to see if money was really going to be paid...

I want to file a CLASS ACTION LAWSUIT . Can anyone advise me if this is possible? Mia New York, New York