National Small Business Alliance liars and cheats get your money and can never be reached afterwards. Washington, DC Districe of Columbia

My husband struggles to run his own small business. When a representative from the National Small Business Alliance called with what seemed like a beneficial membership, I allowed them to debit my bank account.

When the membership materials arrived, they were not at all what had been repesented to my. Since I was told I could return the materials, cancel my membership withing 30 days and be refunded my membership fee in its entirety, I did so, getting a return receipt.

This took place four years ago. Whenever I come accross the related materials I attempt yet again to contact the company to ask for my refund. Today (7/22/09) I actually got a person on the phone, but the number she gave me to call doesn't respond. I've spent many minutes on the endless hold. Once you put in your membership number, they obviously recognize it as somebody asking for a refund and don't answer.

The office is always closed, the cell phone voice mail is always full. I'm tempted to go to their address with a crowbar, but it's probably a dumby address. I'd love to find out if anybody has actually gotten a refund and how.

Hope
Chester, New York
U.S.A.