Nationwide Moving Services Not a Reputable Moving Company Kaufman Texas

Mark - you made some very serious mistakes in this process:

1. You went looking on the internet for a mover. Most internet movers are brokers, not movers. These folks are brokers and it says so on their reg. The broker's responsibility ends when they find the mover for you. Chances are, if your mover has to use a broker to get business - it's not a mover you should use.

2. You chose someone who did not come to the residence to see what it is that needs to be moved. Internet movers can't do it and there's nothing that can substitute for an in-person review. Not an inventory sheet. Not someone telling you an estimated weight over the phone. Nothing but a survey done by someone who can see everything and give you a binding, not-to-exceed estimate.

3. You chose someone who gives you Anthem as their Claims people. Anthem works for the broker and mover - not to give you anything fair. Your contract limits you to $0.60 per pound for the missing items. What the employee from Nationwide didn't tell you is that Anthem will probably reject your claim because (and she's right) the broker is not responsible for the missing items - the mover is and if the mover's out of business, then you're out of luck.


Consumers should always use the internet to research a mover and NEVER use the internet to find a mover. Moving is not an inexpensive venture and shopping for a mover on the internet will end up costing you far more in aggravation, claims, and missing items than if you went with one of the national movers with a brick and mortar office near you. Best of luck to you.

Unlike the other moving companies, we are not on here to tell 'our side' of the story. We do not want to argue or put down a customer who is angry enough to go on the internet and file a report about our company. That is our fault as a company if we let it get to that point. However we do want to rectify the situation with you, and the way that we go about that with quality service is through Athem Claims Management. Please contact them or our customer service so that we will have a chance to make the situation right.

Anthem Claim Management
2351 W. Memorial Court
Anthem, AZ 85086
1-866-551-5998

Nationwide Moving Services LLC
1-866-441-5161
Kaufman, Texas