New Age Skin Care "Free" product resulted in almost $70.00 of charges to my bank account.

BEWARE! This company will scam you and then blame you for it!

I left a voicemail to New Age Skin Care to let them know I wanted to terminate my relationship with them when I realized they intended to send me regular shipments.

I signed up only to try a free trial (shipping charges only).  They ignored my request because I missed their returned call (I never answer unidentified callers).

My debit card was dinged for two charges of 33.00 and 34.00 for trial sizes that were supposed to cost under 10.00.

 My complaint to customer service (?) was met with inconsistent solutions, condescension, and sarcasm. Their “policy” seemed to change with the whim of the agent: “We don’t take returns.”; “Return the item to us.”; “We can’t refund your money.”; “We will return half of your money.”

After arguing with the customer service person, she finally told me that one of the charges would be dismissed, I said I would write a negative review. To which she answered, “Then why should I refund anything to you?”

I requested to speak to the manager who similarly placed the fault firmly on my shoulders, “You should have answered our phone call or called back.”

I finally stopped trying to reason with this unreasonable man, and he agreed to a refund MINUS about 10.00 per item. Gee, Thanks!

My experience with New Age Skin Care smacked of ageism, condescension, irresponsible policies, unauthorized charges to bank account, impossibel-to-win arguing, and outright scam.

I believe they are especially targeting older citizens. Buyer beware!