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Report: #1462624

Complaint Review: OEMassive - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Brensac — United States
  • Author Not Confirmed What's this?
  • Why?
  • OEMassive Nationwide United States

OEMassive Ignores customers and has no customer service

Show customers why they should trust your business over your competitors...

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I ordered a pair of taillights for my truck. After about 2 weeks the left taillight began to leak water. I remove the taillight and couldn't find an obvious hole or seal issue. I contacted the company through their website and explained the issue I was having with it. After waiting a week I did not get an email back so I tried to call the business in which I did not get an answer from that as well. I decided to contact them through Facebook Messenger since it says this company "Usually replies within 24 hours." I sent the same message on Facebook messenger. The next day I looked and the company had read my message but decided not to respond to me. At this point it had been about 2 weeks. I filed a report through PayPal and the company didn't respond to me or PayPal themselves! OEMassive did not respond to them after an additional 15 days. PayPal ended up awarding me my refund in the end. BUYERS BEWARE!

This report was posted on Ripoff Report on 09/27/2018 01:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/oemassive/nationwide/oemassive-ignores-customers-and-has-no-customer-service-1462624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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