O'Reilly Auto Parts --BOUGHT THREE PAIRS OF FRONT AXLES AND NONE FIT! PARTS STORE FROM H***LLLL-- Springfield, Missouri

Most people would have brought the old axles in so they could be compared with the new ones--if not right from the start then surely after the first ones were wrong--this by itself could have saved lots of time and money.  Also your friend who was the gm mechanic needed tools--really--and you did not specify which brand of tools you purchased because I know for a fact that they carry different brands.  and one final thought for you--parts are labelled wrong and put in wrong boxes all the time and if you think it doesn't happen here in the states then you are an idiot.

I am a recent victim of  the by- product parts sold at Oreilly's Auto parts. Yes, I can feel your frustration as well. If you type in Oreilly's Auto Parts you will find my comment. You might as well get ready for war....its been over three months and I have not heard anything yet...Let me make a suggestion. You, I, we, can start a class action suit against this company. I have not set and thought thoroughly in this area yet, but this is a start. Furthermore, there are other similiar complaints with this company as well....stay in touch.

Stafford

Everyone else if gone to work in their cars leaving me stranded without my car.

 I have a relative who has a permanently disabled plaquard and might have a medical emergency and there is no vehicle available to transport here.

Another relative was getting over a bad divorce and uses that car in his job -- but is still close enough the house to be a medical transport if necessary...

He was making money for stand by just by having access to the car.

BECAUSE OF WHAT O'REILLY AUTO PARTS DID TO US, WE HAVE NO CAR HERE FOR THEM! 

IF THEY HAD HAD THE RIGHT PARTS IN THE FIRST PLACE, THE ENTIRE JOB WOULD HAVE TAKEN 4-6 HOURS MAX. WE HAD THE WORKERS.

THE CAR HAS BEEN DOWN FOR SIX WHOLE DAYS AND COUNTING!

O'REILLY'S CORPORATE SENT US AN E-MAIL THAT SAID, IN ESSENCE, " YOU ( CENSORED) CAN ( CENSORED) YOURSELVES!"

THE MECHANIC BILL KEEPS ADDING UP TOO.  HE CAN'T MOVE UNTIL HE FINDS THE RIGHT AXLES.

SINCE THE CAR BODY LOOKS MORE LIKE AN OLDS 98 THAN THE STANDARD CADILLAC, I HOUGHT MAYBE THAT YEAR OF OLDS AXLES WOULD WORK BUT I AM AFRAID IF I WENT TO O'REILLY'S, THERE WOULD BE WAILING, GNASHING OF TEETH AND MAYBE A FEW TEETH ON THE GROUND ALONG WITH SOME SMART ASSES WHO INSISTED THAT THE COMPUTER INVENTORY WAS INFALLIBLE.

JOBS ARE DIFFICULT TO GET AND WE WONDER HOW MUCH FOREBEARANCE HIS BOSS WILL SHOW BEFORE HE GETS THE BOOT AND THEN HOW WILL HE BE ABLE TO GET THE CAR OUT?

ONE COMPUTER AND A LOT OF OTHER FOLKS HERE NEEDING TO USE IT.

The car repair places is about a mile or two from my house. The wrecker fee was supposed to have been $65 but ended up being more because of the front wheel drive factor and the right front wheel could not be put back on it for transport because of the jammed axle!

So THAT ended up being $95.

And my  entire bunch of relatives had to help.

LOADING UP A THREE-WHEELED CAR ON A FLATBED WRECKER IS NO FUN!  HAD TO USE HYDRAULIC JACKS

Next door neighbor refuses to buy parts from O'Reilly's as he has major problems with their alleged lack of quality and thinks they might be unsafe. He is one of those conspiracy theory kind of guys and believes "the Government" wants to get rid of as many larger vehicles as possible and  the people who drive them because of Al Gore and the Global Warming (Big Lie) nuts!.So if there are no parts, them people will be forced into clown cars that cost more than a vintage Rolls.

It all sounded interesting but it seems more like simple greed to me.

As soon as the mechanic gets the axle out, my relative says he is going to take it back and get my money back.

I e-mailed O'Reilly corporate yesterday evening and told them about the problem. I included the phone number and the receipt numbers from axles one, two and three and hoped we could come to a resolution because I HAVE BEEN RIPPED OFF THE USE OF MY CAR FOR A WHOLE WEEK FOR A JOB THAT SHOULD HAVE TAKEN A FEW HOURS AT THE MOST BECAUSE OF THEIR LOUSY PARTS AND COMPUTERIZED INVENTORY SYSTEM THAT WILL NOT GIVE YOU AN ACCURATE READING OF WHAT PARTS FIT WHAT VEHICLES.

The mechanic  thinks that he might be able to repair it for $300 -- IF he can find the PARTS!

I have a great suggestion where O'Reilly's Corporate can put their cheap Third World vehicle parts  but it won't be on any of my vehicles.