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Report: #1391893

Complaint Review: O'Reilly Auto parts - St Claire Shores Michigan

  • Submitted:
  • Updated:
  • Reported By: Shawnyc26 — Warren Michigan USA
  • Author Confirmed What's this?
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  • O'Reilly Auto parts 28600 Harper ave St Claire Shores , Michigan USA

O'Reilly Auto parts Manager Dan Sold me wrong part, won't return unopened St Claire Shores Michigan

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 Went to O'Reilly's in St. Claire Shores, Mi, I special ordered brakes for my Kia Sportage on 7/23/2017, went to go pick up the brakes after they were delivered to the store, walked the unopened boxes to my car didn't think anything of it. Finally got some time to do the job after work a week later, they were the wrong brakes. That was annoying in itself, but I have the receipt I will exchange them $179.12, I take the parts back to the store, the employee looks in the box and says we didn't sell you these, I ask for the manager he says they are napa parts, they didn't sell them to me. He says there is 0 percent chance he sold me those brakes, no refund, no exchange. They absolutely gave me those parts, they messed up somehow. I just lost $180, they ordered the parts a place called Carbon Performance llc, 29919 Greater Mack ave, St. Claire Shores, MI 48082, they delivered the wrong parts to OReilly, I know that they know this is what happened, but I'm gonna take the loss. I just want other people to know what they did to me, Please don't give them business, there is an auto zone less than a mile away, The prices are high and they refuse to give refunds and exchanges, even when it is no fault of the customers.

This report was posted on Ripoff Report on 08/10/2017 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oreilly-auto-parts/st-claire-shores-michigan-48081/oreilly-auto-parts-manager-dan-sold-me-wrong-part-wont-return-unopened-st-claire-shor-1391893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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