Prize Candle Took Money, no Delivery Santa Monica Internet

I've been a customer of Prize Candle for several months and never had a problem. My very forst order had 4 candles in it, one of which arrived broken, I took a picture of it and sent it to the company, they immeditely sent me a new candle free of charge and paid the delivery, I was impressed so I ordered another shipment. Order came in fine. I made an additional order on December 9, 2016 when the candles went on sale, 4 candles for 44.99, pretty good deal. I recieved a confirmation number (R028000386) and waited. And then waited some more. Figured with the holidays they might be a bit slow to deliver, Then I went to check the website for an order status, the website is down or at least the link to the site comes back as "no reponse". So I try emailing them, the email gets kicked back telling me that the email doesn't exist. The money has already been taken out of my account and I'm annoyed, I can understand if they ran out of product, but they need to tell their customers that, not take the money and run, which is what they appear to have done.