Complaint Review: Proflowers.com - Internet
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- Author Not Confirmed
- Proflowers.com Internet United States of America
- Phone:
- Web: www.proflowers.com
- Category:
Proflowers.com deceptive shipping practices, ripoff, did not let me cancel order as advertised Internet
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This website uses deceptive practice for shipping charges. When you place order, this is what they tell you about shipping charges:
Standard Express Delivery | From $4.99 to $14.99 |
Additional charges:
| Rush Delivery | From $4.99 to $9.99 |
| Priority Rush Delivery | $9.99 |
| Guaranteed Feb. 14 Delivery | From $14.99 to $19.99 |
| Guaranteed Feb. 12 Delivery | From $4.99 to $9.99 |
| Morning Delivery | $9.99 |
| Promotional Vase Shipping | $1.63 |
| Care & Handling | $2.99 |
| Alaska/Hawaii Delivery | $19.99 |
| Same Day Delivery | Click Here to see Florist Delivery Options |
|---|
| Sunday/Holiday Delivery** | Click Here to see Local Florist Delivery Options |
|---|
| International Delivery | Click Here to see International Delivery Options |
|---|
| Saturday Delivery | From $9.99 to $19.99 |
| Monday Delivery | $9.99 |
| Tuesday Delivery | $4.99 |
Nowhere do they give you exact charges. Now, Standard delivery is $4.99 to $14.99 and Saturday delivery is $9.99. Therefore, I assumed charge would be $4.99 ($14.99 must be for Alaska or Hawaii or some other special place?).
When I got to the very last screen, and I was in too much of a rush and hit purchase, I saw that they charged $9.99 and $2.99 handling. Therefore, almost $15 for shipping. You know, my flowers cost almost $50. I would have got these locally and supported my local florist versus getting this "special $29.99" deal off the internet. THAT IS WHY I'M SO UPSET AT PROFLOWERS. Do yourself a favor, avoid these guys like the plague. I called them immediately to cancel and they wouldn't oblige. They gave me an email address to contact. When I got that email, it was a joke. It stated that the handling charge was there to ensure the delivery was perfect......
This report was posted on Ripoff Report on 02/09/2010 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/proflowerscom/internet/proflowerscom-deceptive-shipping-practices-ripoff-did-not-let-me-cancel-order-as-advert-566706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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