Complaint Review: Providian Financial - San Francisco California
- Providian Financial 201 Mission St San Francisco, California U.S.A.
- Phone:
- Web:
- Category: Credit Card Processing (ACH) Companies
Providian Financial Ripoff harassment nasty employees San Francisco California
*Consumer Comment: Update After writing a letter to the Chief Financial Officer
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My husband opened a Prvidian card about 10 years ago, and for some stupid reason, another one 5 years ago. Well, now he has gone to prison for 30 - 50 years. Providian keeps callimg me for payment. I am not the account holder thus I am not responsible for payment. They call me non-stop.
The first few times, I gave them his inmate number and the jail address. They keep calling. Up to 22 calls now. Each time they ask me for the same info. I don't have the phone number for the jail but they keep demanding it. The last guy that called asked for the info again. I told him to check his records. He asked again. I told him AGAIN to check his records. He asked AGAIN. Finally I told him I was not repeating the info again. So he said he will just keep calling until I give it to him.
WELL God bless the phone company. They have an option to block certain callers. Mine can hold 31 numbers. The first 2 are the Providian numbers that have shown up those 22 times.
NOW...look what I found after doing so web digging. The Vice Chairman of Credit and Collections and the Chief Credit Officer is Chaomei Chen. She can be reached at 201 Mission Street, San Francisco CA 94105. I have sent her a certified letter demanding the harassment stop. We will see, between the letter and the call blocks, if I can get some peace from these idiots!
Patty
Portsmouth, Virginia
U.S.A.
This report was posted on Ripoff Report on 12/27/2004 11:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/providian-financial/san-francisco-california-94105/providian-financial-ripoff-harassment-nasty-employees-san-francisco-california-124513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Update After writing a letter to the Chief Financial Officer
AUTHOR: Patty - (U.S.A.)
SUBMITTED: Friday, February 04, 2005
After writing a letter to the Chief Financial Officer, I received a very long apology letter from him (to this, I was VERY surprised). He assured me I was in no way responsible for the bills and he apologized again for the conduct of his employees. He stated my phone number had been removed from their records and that my credit report was wiped clean of any remarks. I must say, I have received no more calls or letters from this company.


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