Complaint Review: Quicken Loans - Detroit Michigan
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- Author Not Confirmed
- Quicken Loans 1050 Woodward Avenue Detroit, Michigan United States of America
- Phone: (800) 251-9080
- Web: www.quickenloans.com/version
- Category: Mortgage Companies
Quicken Loans Quicken scammed me of $350 now behind on present mortage Detroit, Michigan
*Consumer Comment: Please Post Results...
*UPDATE Employee: Response from Quicken Loans
Show customers why they should trust your business over your competitors...
Applied for refinance all was great offer of 3.9% two months no payments.so we started paying some stray bills using our april mortgage payment.yes this was after she told us we were good to go .well now to make up $1200
ooooooo ya loan approved e-mails bunch of documents,then the appraisal there appraiser, Ok 2006 had home ( water front property )appraised @ 177000. there appraisal .........98000.got the call: O were sorry nothing we can do for you at this time appraisal is to low.yep out $350
Quicken Loans scam scam scam scam
This report was posted on Ripoff Report on 04/13/2011 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/detroit-michigan-48226/quicken-loans-quicken-scammed-me-of-350-now-behind-on-present-mortage-detroit-michigan-717295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Please Post Results...
AUTHOR: Bman - (United States of America)
SUBMITTED: Monday, May 23, 2011
Read the previous posts and know that you are not alone and that you were lucky it wasn't their usual $500 or more scam. Post results if anything good comes from contacting Kelly. She usually is all about finding fault in the customer and ON OCCASION will activate a refund. It is like a telemarketer scum bag I once knew that would rob poor folk out of their money and offer a prize that once a year she would give to someone. This justified the scam to the authorities.
#1 UPDATE Employee
Response from Quicken Loans
AUTHOR: Kelly at QuickenLoans - (USA)
SUBMITTED: Thursday, May 19, 2011
Hi, I'm Kelly from Quicken Loans. While I'm not familiar with your particular loan, and it is unfortunate that your appraisal came in low, we do not perform the appraisals ourselves. By law, we have to hire 3rd party appraisers to give unbiased home value estimates. Also, if your low appraisal was the reason we couldn't do the loan, we would have refunded any money not spent on your behalf, per the deposit agreement you signed on your application. We keep nothing in the case of a denied loan - it is NOT a scam. If this didn't happen or you are unsure of the costs associated with your loan, please get in touch and I'd be happy to help: kelly@quickenloans.com
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