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Report: #539575

Complaint Review: RealtyTrade.com - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Keith — Aguanga California USA
  • Author Not Confirmed What's this?
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  • RealtyTrade.com 14 E Washington Street #306 Orlando, Florida United States of America

RealtyTrade.com NO EMAILS/NO OFFERS/FRAUD ALERT NO OFFERS/NO EMAILS/FRAUD ALERT/WON'T REFUND/ Orlando Florida

*Consumer Comment: Angry

*REBUTTAL Owner of company: 100% Client Satisfaction Committment

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We have contacted Realty Trade numerous times requesting why we haven't received any offers. The representative replied we had received two offers three months prior. This is FALSE! No emails were received. We are very attentive to our emails, especially when it comes to how much we spent to offer the property, and no such email was received. We verified the email address with the representative and it was correct and then requested a test email to verify that we could receive them from Realty Trade email server. No email was sent nor was it received. I have emailed to customer services and the original sales person to resolve this and have yet to receive anything.

I paid almost $1800.00 to sell and/or rent this timeshare and have never received an offer or confirmation of an email or resolve to our requests. We provided Realty Trade with all necessary information and paid then in full promptly and we received nothing and even more grief when trying to resolve what is another means of deceptively marketing a service with no intent to provide a service.  

I want our money back in full to resolve this discrepancy with Realty Trade.  

This report was posted on Ripoff Report on 12/15/2009 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realtytradecom/orlando-florida-32801/realtytradecom-no-emailsno-offersfraud-alert-no-offersno-emailsfraud-alertwont-ref-539575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

Angry

AUTHOR: ItsAJoke - (United States of America)

POSTED: Saturday, December 19, 2009

Its a scam contact them and tell them your going to the Department of Agriculture and see how fast you get your money. If you don't then really contact them. The customer service representatives are rude and the managers are even ruder. 

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#1 REBUTTAL Owner of company

100% Client Satisfaction Committment

AUTHOR: RT Escalated Claims - (USA)

POSTED: Wednesday, December 16, 2009
RealtyTrade strives for 100% client satisfaction.  All of the offers that we generate come from our website, or our affiliates.  If you are a current client and feel that you received and offer that did not meet your expectations, please refer to your contract and note that we will continue to send offers until your marketing and advertising campaign has completed.  If you are approaching or have reached the end of your marketing agreement with RealtyTrade, please contact RT Escalated Claims by email at urgent@realtytrade.com and a dedicated client service representative will contact you.

By filing a report with the Attorney General, or any other regulatory agency, it will minimize the possibility of receiving a resolution for any grievances due to the unwillingness to allow our staff to settle your complaint.

Please email urgent@realtytrade.com with any concerns about your account and your grievances will be properly addressed.
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