Complaint Review: RealtyTrade.com - Orlando Florida
- RealtyTrade.com 14 E Washinton St Ste 306 Orlando, Florida U.S.A.
- Phone: 800-420-9865
- Web:
- Category: Internet Marketing Companies
RealtyTrade.com Refund promised but not delivered Orlando Florida
* : 100 % Client Satisfaction
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In September of 2008 I was contacted by phone by a sales rep of Realty Trade. She told me that she could sell my time share, get the price I want, and even rent it for me while I was waiting to sell. I needed to give her my credit card info right away so she could get it to marketing, because there were at least eight clients waiting to buy my property, AND IF I DID NOT RECEIVE A REASONABLE OFFER WITHIN SIX MONTHS, MY MONEY WOULD BE REFUNDED. I paid $895 to list the property for sale, and another $595 to list it for rent. After about two months I received an email from Realty Trade saying that someone was interested in the property. They provide d an email address, which I responded to immmediately. I never heard from anyone after that So after six months, I sent a written request for a refund. I was contacted by phone form Realty Trade, and I was told that the email I received was the "reasonable offer". What? No offer was ever made, I said.
Well that was the reasonable offer so you don't get a refund. But they offered to extend my contract for six more months, and then if I didn't receive an offer, my money would be refunded. So, two months later (again), I received another email saying someone was interested in the property. Again I responded immediately to the contact information, and didn't get a reply. So I emailed customer service and they said it would be marked as a no response, and that they had more clients they were working with. While waiting, I looked at the ad on thir website and discovered that the property was not listed for rent. Again I emailed customer service ,and asked for a refund because they never listed the property for rent. I received a reply saying someone would call me. No one ever called. Further more, if you do a serach on Yahoo, Google, or any other search engine, the Realtytrade.com website doesn't even show up. So how are they supposedly marketing the property? I honestly beleive that Realty Trade has bogus email accounts that they set up to trick people into believing that they are receiving offers, and then they tell you they won't refund your money because you received an email. That is not an offer, I don't care how they try to mis-characterize it. I beleive any court would agree that a reasonable offer is one where two people come to an agreement on a price that is close to the market value of the property. If I never talked to anyone about a price, how could I have received an offer? DO NOT USE REALTYTRADE, or any other online company, talk you into letting them list your property. You will be very disappointed, and RIPPED OFF!
Matt
Palmdale, California
U.S.A.
This report was posted on Ripoff Report on 06/18/2009 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realtytradecom/orlando-florida/realtytradecom-refund-promised-but-not-delivered-orlando-florida-462644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1
100 % Client Satisfaction
AUTHOR: RT Escalated Claims - (USA)
SUBMITTED: Saturday, September 05, 2009
We strive for 100% client
satisfaction. If you are not 100% satisfied, please email <<urgent@realtytrade.com>> to speak
with a dedicated customer service representative. All complaints will be
handled professionally and quickly. By filing reports with this site and
other similar sites, as well as the Attorney General, it minimizes the chances
that you will receive 100% of your money back, due to the use of additional
resources to settle a claim.
The details of our refund policy are outlined in the Realty Trade Marketing and
Advertising agreement, that we have our clients sign. It is NOT a guarantee to
SELL the property, but rather a guarantee to generate offers and interest on
your property. There are instances and circumstances that occur in which we are
unable to generate an offer for a property due to market saturation or
presenting a property that does not create interest on our network. If
this happens with your property, please contact us at this email address:
<<urgent@realtytrade.com>>
and we will address your concerns properly and issue a refund according to the
terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with
any large organization, but we do everything within our power to satisfy all
clients.
Again, please email <<urgent@realtytrade.com>>
with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
RealtyTrade Customer Care


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