Revitaeye Beau Derma Free trial offer & 30 day money back guarantee not honored plus unauthorized charges Santa Ana California

i ordered my free trial of two products, RevitaEye and BeauDerma, skin care products advertised with what appeared to be an endorsement  by Oprah Winfrey.  i paid $4.99 for each product to cover shipping and handling.  There were no further details or conditions listed on the website  i received sample sizes of each product with a brochure about what the products claim to do, but no real instructions.  Although there were no purchase conditions stated, I know how these types of offers can lead to "automatic shipments", so I contacted the company through the email address on the accompanying brochure, CS@RevitaEye.com, and told them I did not want to participate in any autoship program and did not authorize any further charges.  This was done within 5 days of receiving the products.  A week later, exactky 14 days from my initial order date, I saw 2 unauthorized charges on my bank statement; one for $85.99 and a second one for $89.99.  I immediately called them and was told that the free trial was for 2 weeks, that the trial had expired at midnight the night before and that my email was not the correct protocol for contacting them to opt-out.  The phone representative would do nothing, did not offer an opportunity to return the product, even though they state a 30 day money back guarantee - because I hadn't correctly contacted them within 14 days.  

Buyer beware.  There was no fine print to read listing any of these conditions.  I contacted my bank and they said they could not remove the charges.  Anyone considering buying this product should BEWARE.  this is an unethical company and I have no idea if the product even does what it claims.  what I do know is is this has been an expensive lesson.  Also, I doubt Oprah would endorse such nonsense!  STAY AWAY!