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Report: #1213825

Complaint Review: beau derma/revitaeye - Santa ana California

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  • Reported By: lori — NEW BEDFORD Massachusetts USA
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  • beau derma/revitaeye P.o.box Santa ana, California USA

beau derma/revitaeye offered refund of 15% uggh...after 20 minutes on the phone and a few expletives I got my 100% $$$ Santa ana California

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I ordered beau derma and revitaeye at the same time. I received them a few days apart, so started using them approx 5 days after ordered. About a week and a half into this regiment it started to burn. I used it one night and the morning after I woke with chemical burns in the corners of my eyes.

I discontinued use and called to send the product back and stop the automatic delivery. They did that but took the $89 for each product out of my account. I tried to call their#and because I canceled I couldn't get thru.  I called from my home#and finally got thru customer service. They inturn tried to refund me 15%...after a few choice expletives I was told they would refund 100% to my account.

Maybe the threat of my lawyer helped. Will update when $ goes into my account. Just had to express my Ill feelings towards this company.  Thanx

This report was posted on Ripoff Report on 03/06/2015 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beau-dermarevitaeye/santa-ana-california/beau-dermarevitaeye-offered-refund-of-15-ugghafter-20-minutes-on-the-phone-and-a-fe-1213825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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