Roduve Healthcare Solutions ClearSkinMax, a trade name of Markt Beheersing B.V. Fail to live up with their 180 days money back guarantee and poor customer service! internet

I have emailed Tim, the owner of this company.  He advised me to return the products and mail back to him for a full refund.  I did not realize how complicated this process could be to get my return, if I had known that I had to return the items and have it transported by airplane oversea I would not have purchase the items.  I went to the USPS post office and I was advised that there is astringent and mask which is all flammable items what would be thrown away at the airport.  They cannot ship it back to the merchant since the company is located over sea in Netherlands.  Also she mentioned that if she can even put my order through it would cost me at least 150 dollars to return my 6 months 3 boxes back to the merchant.  Or they can fly it for less without a tracking number and which they do not guarantee that it will pass the airport inspection gate.  The only recommendation that the US post office had for me was to use Fedex or UPS because they have their own private airplanes.  I checked with UPS and Fed ex, they were both over $200 to return the products.  I am upset and have great concerns at this time.  Before I purchased the items, on the website there was nothing stating about their return policy that I have to return the products.  My cost for the full six months came out to be around $305.00, as you can see just for me to return the items and get my money back does not make sense since I would lose most of my money.  I have been negotiating with Tim, owner of the company and have emailed him several times to even say to him that I am willing to take a $25 or $50 lost on my full refund since I cannot ship his products back to him.  or I will mail it by USPS with no tracking and as long as I can show him proof that I did mail it. He would guarantee me that I will get my full refund no matter what happens to the products.  It has been close to 3 weeks since I have last heard back from him.  Till further notice, please do not buy any clearskinmax.  Also I noticed again they have removed their 180 days guarantee notice to only 30 days.  To me this product may work for some people, however their customer service which they claim on their website to be excellent and risk worry free money back guarantee is a joke.