Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1309279

Complaint Review: Safecart - Internet

  • Submitted:
  • Updated:
  • Reported By: Jim — Somerset Kentucky USA
  • Author Confirmed What's this?
  • Why?
  • Safecart Internet USA

Safecart RegUtilities Bought online a cleanup package for my computer, $29.95, took $39.90 out of my account! Internet

*UPDATE Employee: Please contact Us

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Bought a computer clean-up software package from a company on the internet. I was asked to allow them access to my computer for the installation process, which I did, they were McAfee approved, so as a trusting soul and said, go ahead.

The cost up front was $29.95 per year, as the installation was going on, and the person I was dealing with corrected some problems from thier end on my machine, they started to try and convince me to buy larger packages for for over $275, as I kept saying NO, they kept coming down on thier price, till they came down to $99, for the same package mind you....thought I was tring to buy a car, or something.  Took me 10 minutes to tell them I wanted to cancel the session, finally I got control back, and got off the site as fast as I could. I do have the App on my openning screen, things seem to be O.K. (I hope)

Now the clincher, when I looked at my checking account the next day, instead of $29.95 taken out, thier was $39.90 taken out. I tried callling them, is a wining wistileing sound. I have been ripped off, I was told of no other charges, loved to know what the extra $9.95 was for they stole from me. I believe they are based in China, hope and pray they did not get any of my personal information! 

This report was posted on Ripoff Report on 06/03/2016 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart/internet/safecart-regutilities-bought-online-a-cleanup-package-for-my-computer-2995-took-399-1309279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Please contact Us

AUTHOR: Customer Service - (Canada)

POSTED: Monday, June 06, 2016

Hello,


SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727, 6am to 6pm 7 days a week or through email at customerservice@safecart.com.


Warm regards,
Jennifer
SafeCart Customer Service
www.SafeCart.com

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now