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Report: #1388289

Complaint Review: Seekverify.com - Internet

  • Submitted:
  • Updated:
  • Reported By: lamilpa99 — Florida USA
  • Author Confirmed What's this?
  • Why?
  • Seekverify.com Internet USA

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 Company posts craigslist ads defrauding people that need housing or work. They use crooked affiliates that lie and do whatever it takes to get you into submitting a background check from this company. Then they tell you that it will cost you $1 as long as you cancel within 24 hrs. Nothing matters at this point as the company will tell you that you did sign for the $39.99 subscription no matter what. I emailed support about 14 hours after I signed up, requesting cancellation to have something in writting, they never acknowledge the trial and insist on their argument no matter what. I have filed a complaint with FTC and also reported to Craigslist. Now they are reviewing a "request" to refund but from other reviews it may not happen on their end. Now I am wasting more hours with filing complaints instead of looking for housing and work because of these thiefs. I have to go to the bank and cancel my card as I think they will charge again next month. A nightmare company. Whoever owns it should be in jail.

This report was posted on Ripoff Report on 07/26/2017 06:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverifycom/internet/seekverifycom-deceiving-craigslist-affiliates-posting-to-defraud-customers-into-seekveri-1388289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner

#4 Author of original report

Positive ending, Seekverify did the right thing

AUTHOR: - ()

POSTED: Friday, July 28, 2017

I want to do the right thing and acknowledge Seekverify for doing the right thing and refunding me in full. Company made the decision after reviewing screen shots of the unethical Craigslist ad that deceived me into the company's services and further emails from the person scamming. It is sad to know that there are individuals out there preying on people in need for housing and employment to rob them of their hard earned money. Seekverify is also investigating the affiliate that was posting this ads. Thank you very much, as soon as I receive the refund I will notify the FTC about this resolution.

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#3 UPDATE Employee

Re : Submitted email and CL posting from your affiliate

AUTHOR: SeekVerify Rep - (USA)

POSTED: Friday, July 28, 2017
Dear lamilpa99,
 
We confirm we have received the screenshots you sent us and we'd like to thank you for this. 
 
Those screenshots have been escalated to our marketing department and they are looking into it and trying to locate this third party affiliate to take further actions. We' d like to apologize with you for this and for all the inconvenience this might have caused you until now.
 
We confirm as well that all the transactions for your SeekVerify account have been refunded succesfully. If there is anything else we can do for you, please let us know! Once again, sorry for that in name of our SeekVerify team.

Best regards,

SeekVerify Support

 

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#2 Author of original report

Submitted email and CL posting from your affiliate

AUTHOR: - ()

POSTED: Thursday, July 27, 2017

I have sent you the screenshots that you requested hoping that you will refund me before I take this any further. I cancelled within 24 hours as instructed to avoid the membership. You should know or have record of the affiliate that is commiting fraud on Craigslist claiming the referral commission on my account.

In your previous email, you refused to refund because I used a prepaid card, well that card is my Business Uber Account so I am not sure why you are making me different here and why now you HAVE to charge the membership for that specific reason. I am not content at all, I am demanding a refund through this venue now so everyone can see. Go ahead and continue your unethical inflexibility and refuse it again. There is an open case with the FTC. I have evidence that shows I was tricked into your services.

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#1 UPDATE Employee

Re: Seekverify.com Deceiving craigslist affiliates

AUTHOR: SeekVerify Rep - (USA)

POSTED: Thursday, July 27, 2017

Hi lamilpa99,

We are sorry you had a negative experience with SeekVerify and we are quite concerned about your remarks on some possible defrauding affiliates.

Since you said that "Company posts craigslist ads defrauding people that need housing or work. They use crooked affiliates that lie and do whatever it takes to get you into submitting a background check from this company.", could you please provide us some more details on this? could you kindly share a link or screenshot to one of those ads? This doessn't sound familiar to us, but it could possbly be a thrid partyy affiliate and if that's the case we'd love to have some more details on this in order to take action.

Please reply to this complaint or send us a message at support@seekverify.com providing a link or screenshot so that we can look into it.

Also, if sigend up for a paid memebrship, please contact us at support@seekverify.com or at 888-324-0755 and we'll be able to assist you with cancelling any recurrign charges. At Seekverify.com we offer 24/7 Customer and Billing Support. If there is anything else we can do, please don't hesitate to let us know.

Best regards,

SeekVerify Support

 

 

 

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