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Report: #1410532

Complaint Review: Seekverify.com - Internet

  • Submitted:
  • Updated:
  • Reported By: CountyCop911 — Saint Louis Missouri United States
  • Author Confirmed What's this?
  • Why?
  • Seekverify.com Internet United States

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I received an email notification from PayPal that a charge went against my Account.  I have never heard of this organization and I certaintly did not authorize any payment.

You sent an automatic payment to SeekVerify. Here are the details:

Amount: $39.95 USD To: SeekVerify For: Recurring Payments Customer service URL: seekverify . com Customer service email: support@seekverify.com Customer service phone: 888-324-0755

Automatic payment details

Automatic payment number: I-046P3EPU20EX Amount to be paid each time: $39.95 USD Billing cycle: Every 30 Days Payments start: Nov 4, 2017

I sent a request for refund however have not received a reply.

This report was posted on Ripoff Report on 11/05/2017 09:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverifycom/internet/seekverifycom-unauthorized-charge-to-my-paypal-account-internet-1410532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Unauthorized Payment

AUTHOR: CountyCop911 - (United States)

POSTED: Sunday, November 12, 2017

As I said earlier, I have NEVER signed on to your organization.  I have NEVER even heard of you and have no reason whatsoever to use the services.  I have emailed you to the support email account twice and have heard nothing back, not even a noreply response or acknowledgement.

I have also reported the transaction to the PayPal fraud department.

I will continue to pursue this until I receive the refund from you to my PayPal account.

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#1 UPDATE Employee ..inside information

Re: Seekverify.com Unauthorized Charge to my PayPal Account Internet

AUTHOR: SeekVerify Rep - (United States)

POSTED: Thursday, November 09, 2017

Dear CountyCop911,

 

SeekVerify gathers public records, social network data, and more from various sources and creates reports for our customers to easily search for what they are looking for.

 

It’s clearly mentioned on the terms and conditions upon sign up that the membership is renewed automatically after trial period at $39.95 every 30 days until cancelled.

 

Unfortunately we were unable to locate your account with the details you provided on this online complaint. At Seekverify.com we offer 24/7 Customer and Billing Support. If there is anything else we can do, please don't hesitate to contact us at support@seekverify.com or at 888-324-0755.

Best regards,
SeekVerify Support

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