Select Care Benefits Network Will Take you for ride Austin Texas

Thank you for bringing this matter to our attention. I have looked through our records and I found that you are a member of ours that recently mailed in a letter to close out your account.

I reviewed the history of your membership and see that you used our services for over two years and received thousands of dollars of medications free from the pharmaceutical companies. We acted as your patient advocates and made certain your drugs always arrived or we took action to make certain that we received what was needed to get the companies to send your next shipments. You only paid Select Care for membership services and for us to act as your advocates, your drugs were always free since you qualified for the Patient Assistance Programs. You contacted us in July of 2007 and requested our assistance with the Patient Assistance Programs and you even signed a contract saying you understood the services that you were paying for. Recently, you decided to try to act as your own advocate and do the processes yourself. I completely understand your thinking, but you will most certainly run into difficulty as you do all the work that we performed for you these last few years. I wish you luck in the future in procuring your medications. I am glad that Select Care saved you thousands of dollars over the course of your membership. If you ever need help again, please do not hesitate to call us.

If you would like to contact me directly, please feel free to call me at 512-406-5057. I have also gone ahead and mailed you a copy of your signed agreement with us to remind you what it is we all agreed to.

Sincerely,

Brad Williams

SCBN Customer Care Manager

512-406-5057

Brad_Williams@SCBN.org

www.SCBN.org