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Report: #233230

Complaint Review: Shutters USA - Phoenix, Mesa, Chandler, Tempe, Maricopa Arizona

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  • Reported By: Chandler Arizona
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  • Shutters USA Phoenix, Mesa, Chandler, Tempe, Maricopa, Arizona U.S.A.

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These people are scum. I can not believe they are still taking money, they should be behind bars. I feel sad for the many people they have stolen from. For us, Shutters were the one thing I really wanted for our new home. So when we moved in and had no furniture, no window coverings, and no money we were very upset.

After 6 months of excuses, lies, changed phone numbers, and speaking to his attorney my husband paid him a visit. He told Ken he would be back the next day for the blinds or our money and if he didn't have our product or money he would "take it out of his hide", and if he wasn't there he would take it out of his wifes, and if she wasn't there he take it out of the dogs. We got a refund the next day. If he is still doing this, I'm thinking the only thing that will make him stop is a good @ss kicking.

Sarah
Chandler, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/28/2007 11:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shutters-usa/phoenix-mesa-chandler-tempe-maricopa-arizona-85226/shutters-usa-discount-blind-and-shade-estate-shutters-still-taking-money-and-telling-l-233230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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4Consumer
6Employee/Owner

#10 Consumer Suggestion

Rip off

AUTHOR: R - (U.S.A.)

POSTED: Sunday, April 29, 2007

Having Ken and Kristen being associated with your company will cause you to lose any reputation with the public. Many people have been ripped off by Kristen and Ken, so why would you hurt your business by even letting them work for you? Seems like they are teaching you the ways of how to collect a bunch of money and then start running away with out giving the clients their product.

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#9 Consumer Suggestion

Why the lien Tom?

AUTHOR: Joe - (U.S.A.)

POSTED: Wednesday, March 21, 2007

http://recorder.maricopa.gov/RecDocData05_net/UnofficialDocs.aspx?rec=20061130724&pg=1&cls=RecorderDocuments&suf=&sar=UnOfficial&bid=&naf=0&bk=0&rec2=&pgs=&map=&bdt=1/1/1983&edt=3/21/2007&nm=Witzke''t&set=250&cde=&lnk=1&Pages=1

It does appear you will say anything to protect these people.

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#8 Consumer Comment

did you say

AUTHOR: John - (U.S.A.)

POSTED: Monday, February 05, 2007

Excuse me Mr Shutters USA did I read your rebuttel to say something like Rip-offreports.com is the not a ligit place to post complaints, yet the BBB and Arizona State Contractars are ligit?

I do not know you, nor do I know rip-offreprt.com nor do i know Sara.

What I do know is that the BBB is a joke, they care nothing about the consumer, they are there to support the cash cow which is the companies who are members of their organization, they have no power to do anything but shuffle papers around.

As for the Registra of contractors they are a little better than the BBB but not better, probably because they are goverment run and short handed like all other goverment organizations are.

In my opinion www.rip-offreports.com is about the best thing out there for the consumer/victom. I support the rip-offreport 100%. I will never use the Registrar of Contractors or the BBB is i have a problem with a company. Just my 2 cents worth.

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#7 REBUTTAL Owner of company

Response

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, February 02, 2007

To whom it may concern:

Because of the slanderous lies, threats and unscrupulous actions, posted on this site, that are all without merit, we have taken the proper legal action to deal with and identify the person or persons responsible for these deeds. The Phoenix Police Department has opened a case number 70220762, dated 02/02/07, to investigate the threats and harassment claims as well as the impersonation of a police officer, as claimed in some postings. These criminal acts are felonies and punishable by both fines and imprisonment.

I will follow through with prosecution, to the best of my ability, not only to protect my name, but also to protect my business, ESTATE SHUTTERS INC., both victims of these unfounded postings and outright lies. Anyone with information on these acts, slanderous remarks or promotion of these acts is urged to contact the Phoenix Police Department at (602) 262-6151.

The IP addresses of these postings, will be subpoenaed and the physical address will be obtained, none of which would have been possible, except for the fact that someone made physical threats and had impersonated a police officer, for that I am thankful. Anyone wanting more accurate information about ESTATE SHUTTERS INC. please feel free to contact me directly at (602) 516-7583 or stop by my production facility at 1711 S. 47th Ave. Phoenix, AZ. 85043

We at ESTATE SHUTTERS INC. produce a Basswood Shutter that is second to none in the industry, and pricing starting at 10.50 sq.ft.

Come by and take a look for yourself, you won't regret the time spent.

Respectfully,

Tom Witzke

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#6 REBUTTAL Owner of company

Response

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, February 02, 2007

To whom it may concern:

Because of the slanderous lies, threats and unscrupulous actions, posted on this site, that are all without merit, we have taken the proper legal action to deal with and identify the person or persons responsible for these deeds. The Phoenix Police Department has opened a case number 70220762, dated 02/02/07, to investigate the threats and harassment claims as well as the impersonation of a police officer, as claimed in some postings. These criminal acts are felonies and punishable by both fines and imprisonment.

I will follow through with prosecution, to the best of my ability, not only to protect my name, but also to protect my business, ESTATE SHUTTERS INC., both victims of these unfounded postings and outright lies. Anyone with information on these acts, slanderous remarks or promotion of these acts is urged to contact the Phoenix Police Department at (602) 262-6151.

The IP addresses of these postings, will be subpoenaed and the physical address will be obtained, none of which would have been possible, except for the fact that someone made physical threats and had impersonated a police officer, for that I am thankful. Anyone wanting more accurate information about ESTATE SHUTTERS INC. please feel free to contact me directly at (602) 516-7583 or stop by my production facility at 1711 S. 47th Ave. Phoenix, AZ. 85043

We at ESTATE SHUTTERS INC. produce a Basswood Shutter that is second to none in the industry, and pricing starting at 10.50 sq.ft.

Come by and take a look for yourself, you won't regret the time spent.

Respectfully,

Tom Witzke

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#5 REBUTTAL Owner of company

Response

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, February 02, 2007

To whom it may concern:

Because of the slanderous lies, threats and unscrupulous actions, posted on this site, that are all without merit, we have taken the proper legal action to deal with and identify the person or persons responsible for these deeds. The Phoenix Police Department has opened a case number 70220762, dated 02/02/07, to investigate the threats and harassment claims as well as the impersonation of a police officer, as claimed in some postings. These criminal acts are felonies and punishable by both fines and imprisonment.

I will follow through with prosecution, to the best of my ability, not only to protect my name, but also to protect my business, ESTATE SHUTTERS INC., both victims of these unfounded postings and outright lies. Anyone with information on these acts, slanderous remarks or promotion of these acts is urged to contact the Phoenix Police Department at (602) 262-6151.

The IP addresses of these postings, will be subpoenaed and the physical address will be obtained, none of which would have been possible, except for the fact that someone made physical threats and had impersonated a police officer, for that I am thankful. Anyone wanting more accurate information about ESTATE SHUTTERS INC. please feel free to contact me directly at (602) 516-7583 or stop by my production facility at 1711 S. 47th Ave. Phoenix, AZ. 85043

We at ESTATE SHUTTERS INC. produce a Basswood Shutter that is second to none in the industry, and pricing starting at 10.50 sq.ft.

Come by and take a look for yourself, you won't regret the time spent.

Respectfully,

Tom Witzke

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#4 REBUTTAL Owner of company

Response

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, February 02, 2007

To whom it may concern:

Because of the slanderous lies, threats and unscrupulous actions, posted on this site, that are all without merit, we have taken the proper legal action to deal with and identify the person or persons responsible for these deeds. The Phoenix Police Department has opened a case number 70220762, dated 02/02/07, to investigate the threats and harassment claims as well as the impersonation of a police officer, as claimed in some postings. These criminal acts are felonies and punishable by both fines and imprisonment.

I will follow through with prosecution, to the best of my ability, not only to protect my name, but also to protect my business, ESTATE SHUTTERS INC., both victims of these unfounded postings and outright lies. Anyone with information on these acts, slanderous remarks or promotion of these acts is urged to contact the Phoenix Police Department at (602) 262-6151.

The IP addresses of these postings, will be subpoenaed and the physical address will be obtained, none of which would have been possible, except for the fact that someone made physical threats and had impersonated a police officer, for that I am thankful. Anyone wanting more accurate information about ESTATE SHUTTERS INC. please feel free to contact me directly at (602) 516-7583 or stop by my production facility at 1711 S. 47th Ave. Phoenix, AZ. 85043

We at ESTATE SHUTTERS INC. produce a Basswood Shutter that is second to none in the industry, and pricing starting at 10.50 sq.ft.

Come by and take a look for yourself, you won't regret the time spent.

Respectfully,

Tom Witzke

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#3 REBUTTAL Owner of company

legal response

AUTHOR: Tom - (U.S.A.)

POSTED: Friday, February 02, 2007

To whom it may concern:

Because of the slanderous lies, threats and unscrupulous actions, posted on this site, that are all without merit, we have taken the proper legal action to deal with and identify the person or persons responsible for these deeds. The Phoenix Police Department has opened a case number 70220762, dated 02/02/07, to investigate the threats and harassment claims as well as the impersonation of a police officer, as claimed in some postings. These criminal acts are felonies and punishable by both fines and imprisonment.
I will follow through with prosecution, to the best of my ability, not only to protect my name, but also to protect my business, ESTATE SHUTTERS INC., both victims of these unfounded postings and outright lies. Anyone with information on these acts, slanderous remarks or promotion of these acts is urged to contact the Phoenix Police Department at (602) 262-6151. The IP addresses of these postings, will be subpoenaed and the physical address will be obtained, none of which would have been possible, except for the fact that someone made physical threats and had impersonated a police officer, for that I am thankful. Anyone wanting more accurate information about ESTATE SHUTTERS INC. please feel free to contact me directly at (602) 516-7583 or stop by my production facility at 1711 S. 47th Ave. Phoenix, AZ. 85043
We at ESTATE SHUTTERS INC. produce a Basswood Shutter that is second to none in the industry, and pricing starting at 10.50 sq.ft.
Come by and take a look for yourself, you won't regret the time spent.

Respectfully,
Tom Witzke

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#2 REBUTTAL Owner of company

Estate Shutters responce

AUTHOR: Tom - (U.S.A.)

POSTED: Thursday, February 01, 2007

To whom it may concern;

It has come to my attention that these blatant lies continue to creep up and unless I address them, competitors will try and use them against me and my company.

My name is Tom Witzke, and I am the owner of ESTATE SHUTTERS INC., I have never been late on delivering any order and have never had any negative reports regarding myself or any company I have owned, in this or any other state. This website RIPOFF REPORT, allows, without any confirmation or truthfulness, anyone to post, out right lies, treats and malicious rumors. There are major competitors, here in Arizona that have chosen to use this unscrupulous site to promote these lies. All I can say to those that have chosen to believe these lies, is to please also check legitimate sites such as the Maricopa Attorney General, Better Business Bureau and the Arizona registrar of contractors, You'll find that not only have I never had a complaint in my name but that ESTATE SHUTTERS INC. has also never had any type of report or complaint filed against it, in any legitimate way, shape or form.

ESTATE SHUTTERS INC. produces a high quality, Basswood Shutter at a phenomenal price, ($10.50 sq.ft.) with 3-4 week delivery. We are located at 1711 S. 47th Ave. #500 in Phoenix, Arizona. My facility is open to our customers, anytime they'd like a tour and I'm available for your questions any day of the week. My direct line is 602-516-7583.

As far as those I employ, Kenneth Montoya is and has been available at the facility from 8am to 5:30pm Monday through Friday, or by appointment ANYTIME! His direct line is 602-516-7582 or his cell number is 602-466-0115, it should be noted that this information has been given out in previous responses and has NEVER been utilized by unhappy or unsatisfied customers of ESTATE SHUTTERS INC. or anyone else for that matter, it's because there is no one to complain. To anyone that says I or my company, ESTATE SHUTTERS INC. has wronged them in anyway, I implore you to come by. I will, for any legitimate complaint, quadruple the amount you feel I or ESTATE SHUTTERS INC. has wronged you. Please come by and see for yourself that this is the company you and your customers want to buy their shutters from. I would also like to thank all the companies that braved the weather on Jan. 19th, and came out to my grand opening; it was a great success and a real pleasure to meet each of you. I look forward to doing business with you, and will continue to provide one of the finest Basswood Shutters in the industry today. In this great country of ours, people have the right to say anything they want, true or false, but are normally held accountable for what they say, unfortunately the anonymity that this site allows, when posting, wrongs those without wrongdoing and leaves no recourse but a rebuttal. It should strike those with questions as odd that only in the weeks before my grand opening, did these untruths and treats emerge. Make no mistake about it, COMPETITORS ARE WORRIED ABOUT LOSING BUSINESS TO ESTATE SHUTTERS, and rightfully so.
Respectfully,
Tom Witzke

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#1 Consumer Comment

take it out of their hide!

AUTHOR: Richard - (U.S.A.)

POSTED: Monday, January 29, 2007

It looks like the only way to get Ken and Kristens attention is to offer them a nice @ss beating!

I think we should pay them a nice visit to their new shutter factory and make Ken and Kristen an offer they can't refuse. They seem to be making money from this clown "Tom", I think it's about time to pay them a visit. Maybe I'll book an appointment with Ken and make him late for dinner Kristen!

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