Skin Opulent Eye Opulent Charge your card without permission even after you cancell Los Angeles CA

On March 6, 2017 I received a notice from my bank that an unsual charge was made to my account for $85.95 and that there was another charge for $89.95 pending from Eye Opulent and Skin Opulent. I remembered that I had ordered a sample for eye and skin care and only had to pay shipping, however; to my surpise, this was a trial and accoriding to them I had signed for it giving them permission to charge, which I never did not did I agree to that. After further speaking to them at 5:30 am on a Monday morning was unreal. They said they could not refund my money and could only give me 35% which I did not agree to, and she,Tenisha, also said she could cancel the other pending charge of $89.95 and would refund me 35%.

Being that it was so early and I was still in bed, I hung up and called them back once I got to the office and I looked online and found tht they had been scamming others just like me. I called back and spoe to a supervisor and she said that she could  not retun the full amount and agreed to give me 50% instead of 35% and also assured me that all the other pending changes would not be posted and would be cancelled so I agreed.

Well, to my surprise it is now March 8, 2017 and guess what? Yes, they charged the $89.95 after being told several times by different people that all was cancelled. Here we go again, I called again and of course the number 855-549-2158 that I called had an aout message saying that my accounts were closed and that a refund had been issued- Good Bye!  What??? or better yet- WFT??  so I remembered that they had sent an e-mail from customer service with a different number and so I called.  Oh! by the way that number is 855-549-2157 you will speak to a live person.

The lady on the phone said that yes, the account was closed and she woudl check with her supervisor. She put me on hold and came back with " Yes, it was accidentally charged by an agent" We will be issuing a full refund of $89.95, should see in about 10 days"  OMG! by now I am shaking mad &^%$#@. 

Seriously!  they are nothing but a rip off company, do not for the life of you, give the your credit card info, for that matter do not order from this scam artist.  They have a way of charging your card first and saying that it was a mistake please wait for your funds. 

Do not make the mistake of ordering anything on line. I am banning myself from these types of on line companies.

I will wait and see how true this is since they have failed at keeping their word. Just in case, I have a claim pending with my  bank as they were on the phone at the same time I was talking to the scam artist so he heard our conversation and said if they did not keep their promise of a refund to call back and they would help out.

So buyer be ware DO NOT BUY FROM EYE OPULENT OR SKIN OPULENT - you will regret it as I am!!