Sleek MedSpa Scarred for life by a procedure Braintree , Massachusetts

Hello,

I wanted to follow up from my last rebuttal requesting contact information. We apologize for the unfortunate experience that you had at our facility on your last visit. This is a very rare occurrence and we here at SLEEK strive on making sure that all of our patients are satisfied. We have been in business for over 13 years and have treated over 150,000 very satisfied patients. Patient safety and satisfaction is our #1 priority. I have some questions for you: 1) did you inform the General Manager at the facility about your concerns and the bad experience you had with us on your last visit? 2) Was there a report filed by the GM and submitted to our corporate office regarding your concerns? 3) After communicating with the GM what resolution came about regarding your issues? 4) Did our corporate office reach out to you and updated you on a resolution for your complaint?

We greatly appreciate your responses to these questions.

This will help with getting this situation resolved for you in a timely manner.  You are a valued client at SLEEK and thank you for your patience in this matter. I encourage you to reach out to me directly with your contact information so I can look into your file. Thank you for choosing SLEEK and I will look forward to your response.

 

 

I am interested in your contact information so that I can look into this issue. We are under new management are are taking huge strides to make our patients happy. Please call Sleek directly to provide us with your first and last name, phone number and email address. 

At Sleek Surgical & MedSpa we care deeply about the patients experience and are upset to hear this. We can still offer you the $1,500 to cover the cost of the treatments, but I would like to learn more about this issue. 

Again, please call 561-988-4098 so that we can help you with your needs.