Stauer Refused to remove my deceased father from their catalog mailing list unless I submitted a death certificate. Burnsville Internet

After my father's death, I systematically began calling the charities and catalog stores he contributed to or bought from, so that his wife would not be troubled by ongoing mail solicitations. With the exception of Stauer, everyone was polite and immediately removed his name and address. 

The Stauer rep informed me she could not remove my deceased father's name from their catalog mailing list "unless I had a Power of Attorney or a death certificate!" I was so shocked, I asked her what the f*** she was playing at, and said if she did not remove his name and cease exploiting grieving families, I would report Stauer to the BBB.  She told me if I did not act professionally, she would hang up.  I told her if SHE were professional, she would know a Power of Attorney lost effect with the death of the individual.  I asked to speak to a supervisor.

I was put on permanent hold.

2 hours later, I called back, told a different service agent I wanted to remove "my" name from their catalog mailing list. She took the customer number, my Dad's name (I'm female - she didn't care) and removed it.

Pack of poorly educated idiots.