Storesonline Not meeting their terms of sale Salt lake Utah

Purchased 3 licenses for websites around 7 yrs ago. Used 1 and made some money and sold the store.It was good but the $1000 i paid for the online processor was a rip off since it never eventuated after months of emails to a place in hong kong. Two months ago i decided to use another license, 2 months on it still isnt happening for me. When i purchased them it was under an ongoing $24.95 a month publishing fee only plus the original large sum we paid, now apparently there is an access fee to pay in order to you guessed it, access it. Even though my terms of license state i can use my licenses immediately with the passwords provided and without the knowledge of storesonline. I did access one of these licenses a few yrs ago under these terms now i would have to pay an access fee which is completely not meeting the original terms of purchase which i have in writing. My first store was published within the first year as their terms required, and is in fact still going under the other person so in 6 odd yrs it has remained published yet this is how they treat their customers who paid them a lot of money...i thought since i paid so much for the websites i could use one for a service providing business i habe and was willing to pay the monthly hosting cost but two month have gone by already, unfair when i paid them around $5000.