Report: #1324675

Complaint Review: StraightFix - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, August 25, 2016
Updated: Thu, August 25, 2016
Reported By: Melodywang1 — Glendora California USA

Author Confirmed

Why?

StraightFix Internet USA

Phone:
Web: www.straightfix.com
Category: Miscellaneous Electronics

StraightFix False advertising; providing a product that was not what I had ordered; Internet

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On 8/7/16, an advertisement popped up on my Facebook timeline for a StraightFix brush; I paid $70.00 for this product. Unfortunately, I read the review after my purhase and became aware that this company is falsifying advertisements and sending out completely different produts. Thus, on August 13th, I wrote the company:

"Good afternoon,

I would like to cancel my order; this product not what is advertised. Please provide me with a full refund as soon as possible.

Please provide confirmation of receipt of this email.

With best regards,

Melody Wang"

There had not been a response, so I emailed them again on 8/18/16 after I received the product (a cheap brush with the label Beauty Star):

"Good afternoon,

I received a product that is not what I had ordered; I would like to demand the full refund as soon as possible. I will continue to inquire about this until a representative follows up with me.

Thank you,

Melody"

I still had not received a response, so I reached out to this company via Facebook and issued them a warning that if they didni't provide me with a full refund within 24 hours, I would file this report to expose them.

Report Attachments:

This report was posted on Ripoff Report on 08/25/2016 09:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straightfix/internet/straightfix-false-advertising-providing-a-product-that-was-not-what-i-had-ordered-inte-1324675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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