Report: #1471150

Complaint Review: Stripe, Inc. - CA San Francisco

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Ripoff Report is Xcentric Ventures

Submitted: Wed, January 09, 2019
Updated: Thu, January 31, 2019
Reported By: Cathy — AZ United States

Author Confirmed

Why?

Stripe, Inc. 185 Berry Street, Suite 550 CA, San Francisco United States

Phone:
Web: www.stripe.com
Category: E commerce, Holding Funds

Stripe, Inc. They are holding $5,000 in merchant deposits CA San Francisco

*Consumer Comment: This is happening to me too ...

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Stripe processed payment transactions and then held the deposits. I am not making a complaint about the held funds. My complaint is due to the fact that they willnot release the funds.

The funds have been held since March, 2018 -- 10 months ago. I can not get an email response and there is no way to contact them by telephone. There is no risk of a chargeback at this point so the funds should be released. My complaint is due to the lack of response from them.

This report was posted on Ripoff Report on 01/09/2019 08:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stripe-inc/ca-san-francisco-94107/stripe-inc-they-are-holding-5000-in-merchant-deposits-ca-san-francisco-1471150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

This is happening to me too ...

AUTHOR: Derrick - (United States)

SUBMITTED: Thursday, January 31, 2019

POSTED: Thursday, January 31, 2019

I just had to file a complaint against Stripe for this same exact reason. They don't mind taking the consumer's money, but they have an issue giving it to the business it belongs to.

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