Complaint Review: Stripe, Inc - San Francisco California
Stripe, Inc Stripe.com Crooks, Liars, Failure to Protect from Fraud San Francisco California
I have been with Stripe.com for many years and last year opened up two more accounts with them under the same main Weebly account. Weebly.com is where I had my 10 stores. They came highly recommended. I went online and saw they had horrible reviews, but I trusted Weebly.com A big mistake.
In the middle of March of 2016 I recieved 4 orders all in one day. They were fairly large. One order struck me particularly funny from a man who I had a chargeoff with 2 years ago named Asif Iqbal from Blackburn, Lancashire GB. This order came in under the city of Islam and same zip code BB1 6NL. I knew then something was up. I contacted Stripe and they told me to refund the order and not worry about the others. Big Mistake.
I continued to process the orders and ship out. Around 7 days later I got another huge order from one of the first buyers and I processed the order. After shipping the first order I discovereed the buyer could not pay for the postage and contacted Stripe. At that time after more than 2 years with the company they tell me that I did not have the CVC and zip code verification on my account. I changed this.
Sure enough, one by one these charges came back fraud. I was shocked and so upset. I contacted Stripe and all they cared about was how I was going to pay for this. I was penniless. So one by one I talked to someone different each day, always planning and making agreements on how I could pay for this. The problem was $4000. They wanted funds now, even before the credit card companies ruled against me.
Each one gave me a different solution and making me promises that I could keep my account. After paying more than $928 to Stripe I got a threatening letter that they were going to close my account if I did not change my practices. Fraud protection is something from Stripe, not me. I only had this problem, because Stripe did not guard my account.
Now I was mad. I was not in a rush to pay as before. I had made 4 offers to Stripe to pay them with a check sent from my bank account and all I needed was a few things. I needed them first to remove double processing fees. Yes, that is right, Stripe not only destroyed my business, they now were adding double processing fees on top. I was charged processing fees when I got the money and then when the charge offs came in, Stripe adds on a second fee and then they wanted me to have charges come to them to pay off my balance and again charge me processing fees. Enough was enough. I was not going to pay them another dime.
When I realized they wanted me to hire a fraud protection company and threatening me to comply with their demands, I closed my accounts. But still tried to negotiate to pay the balance as I am ethical. I could not realize however why Stripe insisted on having a connected bank account to my Stripe account until I came to Ripoff and saw how Stirpe terrorized members and locked down accounts and took more money than what was owed. I then realized, this was all a scam to get further funds.
I then contacted them and gave them 24 hours to give me a yes or no on my offer to them and no answer came. I was told by Dave L that they were typing up a response and that they were glad to accept my offer. No answer ever came. No correspondence at all except Dave L lying and attacking me.
I then wrote back and withdrew my offer and said I would only send checks and they could not have access to my bank account. After I insisted on checks, no further correspendence arrived. They wanted my bank account or wire transfers only. My monthly income is very small and I am disabled now and not working. They lied, they cheated me and there is no fraud protection with this company.
DO NOT USE STRIPE.COM The biggest mistake I ever made. Legally, I made an offer to pay. I am not going to be taken advantage of though. I hope this report will help others avoid this company.
This report was posted on Ripoff Report on 04/09/2016 12:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stripe-inc/san-francisco-california/stripe-inc-stripecom-crooks-liars-failure-to-protect-from-fraud-san-francisco-califor-1298724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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