Report: #1249818

Complaint Review: Stripe, inc - Internet

  • Submitted:
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  • Reported By: Bdemps — anaheim California USA
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  • Stripe, inc Internet USA

Stripe, inc Fraud credit card processor san francisco Internet

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Company decided out the blue to cancel my account and freeze all my funds after telling me I was approved to use their services. My store is www.board2def.com and email for business is info@board2def.com; I own a store that sales electronic scooters and electric boards, and I decided use Stripe because they are the preferred merchant processor for Weebly, whom I have my store website with. I signed up for Stripe on Aug. 7th, and Stripe sent me an email stating I was APPROVED to accept payments on my site. After 12 customer orders, they decided that my store is no longer qualified to do business with them, and canceled my account and froze all of my money-$4k worth of funds!!! I am now stuck in the hole because I had to fulfill customer orders and merchandise out of my own pocket and I cannot operate my business now because all of my money is on hold after 1 week of business with this company.STRIPE is a FRAUD!!! I have not had any customer charge backs or disputes, and NEVER once did they send a warning or address that they can steal and freeze funds anytime they feel like it. They have no customer service number to resolve the issue and now they are holding my money for 90 days. Why would you "APPROVE" me, and then deny to release my funds after I have several orders and fees charged with your company. It seems that your "KYC" Policy and review should have occured first before you approved me to accept payments. It is unfair that you steal money from small busineness and do not give them a fair opportunity to find a better fit merchant processor, and leave companies in the dark of their money. This kind of business practice is unacceptable, and I see why they now have over 200 BBB Complaints. I feel tricked because in order to use WEEBLY, they MAKE you sign up with STRIPE if you do not pay the upgraded fee. Now i'm stuck trying to figure out how to resolve my fulfillment issues without my funds to cover cost or profit. This is ludacris and unfair business practice. This needs to be looked into and I want my money back IMMEDIATLEY before I seek additional legal action. my store is an online electric scooter store. I'm not selling drugs or anything illegal or against policy. Your company just can't handle the fact that I actually had clients that want my product. This company is a SCAM!!! Stay away, they will allow you to process transactions and then take your money!!!!!!!!!!!!!!!

This report was posted on Ripoff Report on 08/20/2015 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stripe-inc/internet/stripe-inc-fraud-credit-card-processor-san-francisco-internet-1249818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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