Complaint Review: Student Loan Resolve - Internet
- Student Loan Resolve Internet USA
- Phone: 18884680569 and 1-928-303
- Web: studentloanresolve.com
- Category: Loan Modification
Student Loan Resolve Student Loan Resolve, Inc Advertised on Facebook. Beware! I was lied to! Internet
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Student Loan Resolve called me after I clicked on a Facebook link that said student loans could be forgiven. I spoke with an advisor who said that if I did not consolidate my loans with them I would be making payments of $353/mo for 300 months. If I used one of their probrams using my 2013 tax return info I would pay $192.56/mo for 300 months. The last "program that I qualified for" was the income based program, and if I consolidated my loans through Student Loan Resolve my payments would only be $49.90/mo for 300 months and she said I would save $31,690 off of all of my loans because of Obamas wonderful programs and my interest dollars would not be accruing.
This is not what the contract says!!! The $49.90 is a fee that Student Loan Resolve drafts automatically each month for 300 months on top of four payments of $124.75! All fees and nothing put towards the loan!!!! I was told that the $49.90 was the only money I would owe on my loans. The truth is that the contract is highlighted stating that the $49.90 is a fee and is not put towards any part of the loan.
I called back the same day and inquired about this and again I was mislead and told that the $49.90 is towards the loan and that the Student Loan Resolve was a completely legitimate company. I slept on it overnight and when I had access to a computer I did some research and found a similar complaint on Ripoff Report.
I called back again and spoke with the same person for the third time. After 40 min of hold, transfers, hangups, re-dialing, I finally was able to speak with a supervisor who began to talk in circles to keep me in the program. I saw on the website that I was allowed to cancel within 3 days and I would not be charged for anything.
I was assured that I would not be charged and that I would receive an e-mail stating exactly the same information (proof on cancellation). She said I was informed incorrectly because the person I spoke with was new.
You are able to do a loan consolidation program for FREE through the department of education! I had even asked if there was a fee free program anywhere and was told "No".
I have not seem my e-mail come through yet saying that I am cancelled from the program.
This report was posted on Ripoff Report on 05/22/2014 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/student-loan-resolve/internet/student-loan-resolve-student-loan-resolve-inc-advertised-on-facebook-beware-i-was-lied-1148961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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