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Report: #1236469

Complaint Review: Summit Merchant Solutions - Ft Worth Texas

  • Submitted:
  • Updated:
  • Reported By: Red — seneca South Carolina USA
  • Author Confirmed What's this?
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  • Summit Merchant Solutions 100 Throckmorton Street suite 1800 Ft Worth , Texas USA

Summit Merchant Solutions M + credit card processing Misrepresentation,overcharging,bait and switch Ft Worth Texas

*Author of original report: At least they are caring now ...

*UPDATE Employee: Looking Into This

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 I was lied to plain and simple.  I agreed to pay a rate of about $14/ month plus asmall 5 for each transaction. the very first bill I got after only 3

transactions was around $47 !! I called the Company and got the run around . The processing device  for my cell phone only worked a couple of

times and took a very long time to "hook up". I cancelled my service after the 30 day trial when I dscovered that iIwas being charged around 

$100 for a  "Credit Card Compliance fee" that the Company alleged was a federal requirement .

I got ahold of the salesman that came to my door ( X - Marine and a really nice guy- who quit the Company when he realised that deception was

occuring !).He tried to resolve the issue to no avail. I then closed my bank account so the Company could not take more of my money ( over

$750 for a 4 months worth of service !)

This Summit Merchant Solutions is a very bad Company and has very rude bill collectors who call at all hours day and night.

I have filed a complaint with the Federal agency dealing with this issue.

STAY AWAY FROM THIS COMPANY -DO NOT USE THEM !!!!!

thank God I dont need to have good credit in my business ,as they will try to ruin it  ! 

This report was posted on Ripoff Report on 06/18/2015 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/summit-merchant-solutions/ft-worth-texas-76102/summit-merchant-solutions-m-credit-card-processing-misrepresentationoverchargingbait-1236469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

At least they are caring now ...

AUTHOR: - ()

POSTED: Wednesday, August 05, 2015

Mr Stoddard  PR representative  for Merchant Solutions has contacted me about my concerns .His action is brought about by my multiple postings in every major US city on the CRAIGS LIST site  ,complaints with the Feds at their Consumer Credit investigation site about my OPINION of the Merchant Solutions company. We are now in negotiations to ameliorate this Complaint I have with the ( hopefully PAST ) business practices of M.S. 

Looking better ! Thank you Mr Stoddard !!!

 

 

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#1 UPDATE Employee

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AUTHOR: Matt S. - (USA)

POSTED: Wednesday, August 05, 2015

I just wanted to acknowledge that I am in contact with this customer and am working through the details of this case. We have been reorganizing the company since April and have replaced the entire executive team along with other staff including managers, employess and contractors. Our goal is to clean up messes like this.

I am the new PR/Reputation Director here and we do not take this lightly. Hopefully we will have a resolution for this at some point very soon.

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