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Report: #1194706

Complaint Review: T-Mart - Internet

  • Submitted:
  • Updated:
  • Reported By: Superconductor — Niland California
  • Author Not Confirmed What's this?
  • Why?
  • T-Mart Internet USA

T-Mart N&K Trading Inc_Tmart Gives run around to RMA requests for warranty returns. Internet

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Purchased an IP Camera on 8/11/2014 & it stopped working recently.  Warranty return run arounds.  To begin there is no customer service link on website.  Using live chat you will eventually be connected to the "right" person. After a series of questions they cannot help and redirect matter to another person who will reply by email.  Recieved email from T-Mart 2-days later with another question.  But unable to reply because they send a notice that email has been turned off a month earlier.  Try going back to live chat but cannot get thru to anyone anymore after waiting hours.  Phone number goes unanswered and voicemail is full.  These people should be put out of business.

This report was posted on Ripoff Report on 12/11/2014 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mart/internet/t-mart-nk-trading-inctmart-gives-run-around-to-rma-requests-for-warranty-returns-inte-1194706. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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