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Report: #1354510

Complaint Review: TaxAct - cedar rapids Iowa

  • Submitted:
  • Updated:
  • Reported By: John — Pleasant Valley Iowa USA
  • Author Confirmed What's this?
  • Why?
  • TaxAct 1425 60th. St NE cedar rapids, Iowa USA

TaxAct Said to do my tax return for free and then charged me complete my returns. cedar rapids Iowa

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On Feb 3.2017 I found an advertisement on the internet offering to perpare, print, and file tax returns for free.  I had used this company before so I decided to use them again.  All through the process of preparing my return, I was asked to up-grade to a different service.  I declined all their offers to up-grade. as my returns are very basic.  When I completed my return I was told it was time to print my federal and Iowa returns. 

I proceded to print but when I hit the print button I was hit with the $ 15.00 charge to print my retuns.  As I spent some time perparing my returns I went ahead and used my credit card.  When the printing of my federal return was done I was told to print my Iowa return.  I was hit with a $ 29.00 charge to print my Iowa return.  That was when I was done with this rip-off company.  I then found a different tax service on the internet making the same offer FREE.  (((REDACTED))) is the service I used and I prepared, printed, and filed both returns for FREE.

Also (((REDACTED))) saved me money as the payment I owed on the federal return was less than the return TaxAct figured for me.

This report was posted on Ripoff Report on 02/07/2017 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/taxact/cedar-rapids-iowa-52402/taxact-said-to-do-my-tax-return-for-free-and-then-charged-me-complete-my-returns-cedar-1354510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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